Toyota of Seattle is a dealership known for its excellent and great customer service, described as courteous, kind, responsive, honest, and straightforward. The entire process is noted as smooth and efficient, with a team that is professional and helpful. The sales and finance teams ensure customers take advantage of all available rebates and special offers. The facility runs like a well-oiled machine. The service department receives particular praise, with staff frequently going above and beyond, bending over backward to help even in difficult situations, proving exceptional and fabulous service. The dealership offers transparent pricing, openly posting the lowest price on every new and used car with no hidden or dealer prep fees. Finance rates are competitively low. Sales consultants are non-commissioned, ensuring they have the customer's best interests in mind. With the purchase of a new vehicle, complimentary ToyotaCare for two years or 25,000 miles covers normal factory scheduled maintenance, and a complimentary seven-year/100,000-mile limited powertrain warranty includes roadside assistance. For service, they provide routine maintenance and care, such as checking tires for free for return customers. The dealership is open seven days a week for convenience and has easy access from major highways.
Who ever did not train the check-in staff before so they could finally understand the recall that had been what I tried to discuss all along. Your staff is good if they are able to understand what is going on. They were nice but had no idea what I was asking about, that is extreme poor training.
August 2026
Jay, in Service, is just aces! Great care of my Toyota
August 2026
Had a great experience here working with Ziad. He helped me find a nice Camry with low miles and went the extra mile to deliver it to me.
