Verity Credit Union is praised for excellent customer service and attentive staff, especially at one branch where the manager is highly regarded for his empathy and promptness. Customers appreciate the low fees and long-term positive experiences with the bank. However, some mention issues with online banking and difficulty reaching direct customer support. Overall, the credit union is valued for its friendly service and commitment to members.
Tray the manager is awesome I feel like I’m wanted at this place, and is always greeted by the employees
April 2022
Always get amazing customer service here. Been coming in this branch as a regular for 5+ years and with Verity longer than that. Love doing business with this company. Love how little fees etc there are
March 2022
They’re ok but the online banking is always messing up and it’s difficult to find a number for customer service that doesn’t just get you lost in automatic systems and hard to just talk to someone
