Waited for a long time in the customer service line while bank employees complete avoided eye contact with me and did nothing to advance the line. When someone finally did help me, no apology was forthcoming. Very disappointing service after banking with this bank for 40+ years.
July 2022
All BOA locations suck!This particular one has really gone sideways.They cancelled my appointment I made 2 weeks ago today (day of appointment) because their hours changed. Again. No wonder I’m trying to move away from them. They suck. And the associates never answer the phone and when they do, they are so rude.
May 2022
Time to get a new bank. One teller for 5 customers in line. Not once have I come in and there was not a line. Ridiculous. Employees do their best with being shorthanded.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.