The UPS Store #3898 in Shoreline, located in Ballinger Village Shopping Center, provides a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, especially highlighting Daniel for his efficient and kind service. Many reviews mention how easy and smooth their experiences are, whether dropping off packages, shipping various items, or handling returns. Daniel is praised for his expertise, graciousness, and ability to make processes stress-free and straightforward. Customers often mention that the staff is polite, knowledgeable, and goes above and beyond to assist, creating a boutique-like service experience. Despite some past low reviews, current customers consistently report positive interactions and great customer service. Overall, the store is seen as a helpful, professional, and friendly place to handle shipping and other business needs.
Sales person not friendly. No smile, no greeting.....
June 2025
Daniel (UPS) employee, helped a lady in front of me and without sharing the details, has to be the best UPS employee I’ve ever witness across the US and Canada. His customer assistance makes me drive out of my way to come to this location!
May 2025
Daniel helped me quickly and efficiently and kindly with a difficult return I had the other day. Each item had to be scanned for a Lands End return, he was very gracious and helpful when I had issues with my paperwork.