Victra, a Verizon Authorized Retailer in Silverdale, WA, focuses on delivering an excellent customer experience. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with device protection. Customers frequently praise the knowledgeable and friendly staff, highlighting their professionalism and helpfulness. Many reviews mention specific employees, such as Dylan and Brian, who provided exceptional service during phone upgrades and exchanges. Customers appreciate the store's convenient location and competitive pricing, often noting improved plans like unlimited data at lower costs. With a commitment to connecting technology to life, Victra aims to create a trustworthy and enjoyable shopping experience for all.
Dylan was great! My phone died so getting it exchanged (and a $800 credit) was no easy feat! Throughout a 3 hour time span, Dylan was cheerful, helpful, polite and incredibly helpful. Being in HR, I recognize exceptional employees. Dylan definitely qualifies!
May 2023
Dylan was great! My phone died so getting it exchanged (and a $800 credit) was no easy feat! Throughout a 3 hour time span, Dylan was cheerful, helpful, polite and incredibly helpful. Being in HR, I recognize exceptional employees. Dylan definitely qualifies!
April 2023
We got the kids' phones. The staff was patient and courteous.
