The Verizon store in Silverdale is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the attentive and friendly employees who efficiently handle their needs, whether it's upgrading phones, setting up new devices, or resolving account issues. Many reviews mention staff members like Adonis, Sky, and Jose, highlighting their patience, education, and care in assisting customers. The store provides a variety of convenient options, including online scheduling, in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Customers have described their experiences as the best they've had when buying a cell phone or upgrading their devices. The staff is recognized for taking the time to educate customers and ensuring they leave satisfied and with a working phone quickly. Overall, the Silverdale Verizon store is known for its great location, fast service, and staff who genuinely care about customers, making it the preferred choice for many in the area.
I came in for a simple phone number exchange that turned into a 2 hour long phone call with support plus staff. Cathy was absolutely amazing and sooo patient!!!
August 2026
Service was exceptional, Jules was, smart , quick, and friendly. Great experience!
August 2026
We bought our phone at Verizon Store in the Trails (Silverdale, Wa) Oliver was our specialist that waited on us. We highly recommend him as he was personable, and very efficient.
