The Verizon store in Silverdale is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the attentive and friendly employees who efficiently handle their needs, whether it's upgrading phones, setting up new devices, or resolving account issues. Many reviews mention staff members like Adonis, Sky, and Jose, highlighting their patience, education, and care in assisting customers. The store provides a variety of convenient options, including online scheduling, in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Customers have described their experiences as the best they've had when buying a cell phone or upgrading their devices. The staff is recognized for taking the time to educate customers and ensuring they leave satisfied and with a working phone quickly. Overall, the Silverdale Verizon store is known for its great location, fast service, and staff who genuinely care about customers, making it the preferred choice for many in the area.
Ben, the manager, runs a tight ship. His staff is absolutely top notch! They listen to what you are looking for and explain things in English 😁
May 2026
Cathy at the Silverdale store is a perfect example of a superb customer service provider. She should be used as a trainer for an example of expert knowledge and extremely kind, as I was frustrated on arrival. Pay here, or she will be stolen away.
May 2026
Great help & very knowledgeable staff. If there was an issue they made sure to solve it. Anna was fantastic.
