“My son applied for a job there.He was hired on as a window installer assistant.It pays $ 20.00 an hour.He said it is hard work but at least he is working again.He said they are friendly.I was their to take him to work & pick him up when he got off at 3:30pm”
7:30AM - 6:30PM
9020 Lakewood Dr SW, Lakewood
Hardware Stores
“Every time I go in there, the customer service is excellent. I will definitely continue to shop there. You honestly just don't get service like that very often anymore.”
9:30AM - 5:30PM
628 E 60th St, Tacoma
Hardware Stores
“This place was awesome. We have a home built in 1917 and it so hard to find replacements that look right. This place has everything we have been looking for and it wasn't overpriced. The staff was so friendly and the store is so clean with everything clearly priced.”
“Came to the base to do some installations, only to find out kits had mismilled screws 3000 plus. Being new to area I went to Fastenal out of name recognition no luck. Could not tell me where to go. So stopped at a O'Reilly's they told me about Tacoma screw
Went to the Olympia location Jared found what I needed but that location only had 200 but found another 800 at the Tacoma location so grabbed those as well and they had the rest of the order two days late. Before I could write this review I had another bunch of kits missing specifically nuts and screws
They again saved the day it me enough to get thru the day with more coming in tomorrow.
Jared, Brady and especially David !! He really when above and beyond to meet our needs, to find what I needed and get it to me and follow thru with all communications and status updates.
And Sarah help out today big time
Thanks again, I'm sure I'll be back before this is all over”
“By far the best customer service I've experienced in years. James was incredibly knowledgeable and helpful. I will definitely be back and would recommend Brookdale to anyone. Prices are competitive and they offer a military discount on lumber unlike the big box store down the road.”
“Always a great experience down at the fife BFS location! Counter crew is very knowledgeable regarding all their products followed by the fast service of drivers in the yard!”
“Only one store had the item I needed. Asked them to hold it for me for 2 hours so I could drive to them. Object was waiting for me at the checkout and they offered help getting large heavy bulky item to my car. Thanks Ace employees for making my shopping experience stellar!”
“Didn't have what I was looking for ,but everything I normally use was in excellent Stock! I was looking for 2 Cycle Carburetor adjustment Kit with the small Cleaning Brushes and Wires! Most Kits have about 10 or 12 Small Drive Screw Drivers of different types of Drives! Online it shows availability, but the Store didn't have them! Great affordable Good Tools @ Harbor Freight for Sure!!!”
“Nice people
Filling the propane tank was very quick. The guy saw me walking to the pump and literally beat me to it. Apparently that is normal.
I'm told they are slightly more expensive than u-hual, but not wait time more than offsets that small difference.”
“Great experience!! After searching for months at Home Depot, Ace Hardware, and WGS Guns for a screw to help mount my laser on my pew pew, I finally discovered NW Fasteners! Ron was amazing and knew right away what I needed!”
“I didn't know what I needed to make the changes that my new fuel pump needed. I needed to go from a stiff metal tubing to a flexible USCG approved tube. I needed all the fittings as well due to the changes. I spent 2 hours at 3 different local chain parts suppliers, they were useless, and I'll never get that time backI went to Williams, Bill had it figured out and sent me on my way in less than 15 minutes. It is so nice to be able to go somewhere that has knowledgeable people working to take care of customers.Thanks, Bill! Thanks, Williams!I'll be back”
“This place is amazing. We do a lot of business here and sometimes it’s a simple fix and other days it can be a bit complicated. The staff is always helpful in making sure I’m satisfied and leave with the correct parts. Today was no exception. James went above and beyond in helping me and my company. Thank you.”
“I was able to rent an auger they had 2 in stock. Apparently, you can't reserve heavy machines online as it showed nothing for Sat rentals. So I just called in and they opened at 6am. Victor was very helpful gave me the run down of the machine and got me out in no time. Thank you so much, Victor!”
“I am newly in a wheelchair and I drove up to the front door called them.Someone came outside and helped me in my truck.I couldn't believe it they are awesome!”
“AMB Tools & Equipment was extremely responsive and professional throughout the bidding process for our Tacoma, WA Air Compressor PM project. They communicated clearly, answered all questions promptly, and made the process seamless.”
7AM - 4:30PM
2650 E Bay St, Tacoma
Hardware Stores
“The service was fantastic. The 3 gentlemen I interacted with We're kind , courteous And helpful with ideas with my project.. The customer service couldn't have been any better.”
“Eric helped us. He was super friendly and made sure that he was giving us the most helpful advice, not just selling us things. I will definitely come back here to maintain my chainsaw and purchase other products.”
“When in need of unconventional plumbing cartridges, these are the preferred providers. For warranty items such as commercial water heaters, they are also the optimal choice. Few establishments possess the extensive knowledge that they do.”
“Not usually my Ace, but was led here because the app said it had the maul I was after so I drove down and got it. Received good consistent service I have come to expect from every Ace.”
“Amazing customer service! Helpful and professional when I had questions and solved my issues in seconds and provided advice. Only giving five stars because I can’t give out more!”
“Amazon is in this location. Did not shop but I saw some clearance items with ceiling fans and bird seeds and also a sign saying some plants are 50%. Always a pleasant shopping experience. Drink machine in the back and they are very helpful. Prices are a pricey for some items.”
“Updated 5/29: Apology to Grainger for not updating my review sooner. The only thing that Grainger missed was during my first pick up, a spanner or bushing to adapt the 5/8" shaft to 3/4" wheel bearing was missing. Otherwise it was a very rewarding experience because Grainger offered a full line of products for professionals, not the kludge you normally find in the big box "consumer stores". I also better understand now some products are shipped from Spokane second day, and others from more remote locations like Illinois that will take longer. Anyway I have a new tire now that will out last my wheelbarror.
Original: Could have been a 6 star. I was looking for a replacement wheel for my old wheelbarrow. Locally I found many products with unclear indications about the fit. In Granger I saw a full line of products with clear details about how they fit. The technical expert on call knew exactly what she was talking about and gave me clear confirmation of my understandng. no maybe's. So far so good and this could have been a six-star experience except for two hick ups. The first was a missing part when I picked up from the local store in Fife, i.e., a bushings or "spanner" to adapt my 5/8" axel to the 3/4" wheel bearing. Therefore I had to reorder another one that fits 5/8" exactly but it took longer to arrive. Because of the long drive from my home I called the 1-800 number to confirm its arrival. But when I made it to the local store the local employee "guaranteed" to me that it has not arrived yet. This is why I gave a four star. But I will keep in mind that Granger has good selections of products and they are industrial grade.”
“An outstanding place for hollow metal doors, relite frames, and vision panels. Nice that you can get a door with the complete Hardware you need. We have been buying here damn near since they opened.”
“Best place around to get roofing materials, and some of the best prices. Mark up front is very helpful, he's been around roofing since I started roofing 25 years ago. So he knows roofing inside and out. Allot of roofers forget about convoy, but if you don't atleast give them a call, you will never know, if you can get a better deal. So make sure, if your tired of your current supplier,call Convoy. They also have the best loaders, they will go the extra mile, to get you loaded up, it's better than most suppliers, where they hate there job, and could care less about getting your truck loaded. So is a breath of fresh air, too see that. Thank you Convoy, and all the hard workers you have”
“My daughter locked herself out of her bedroom we tried everything to get it open. Decided to call for help.He showed up the manager and got the door open. It was a Schlage so it took a bit to get open. We are very happy for the service.Quick visit and we can get back to life.”
“Usually really helpful. A couple of times I've gotten the wrong hardware or they didn't have what I specifically needed or didn't understand what I was asking for”
“I have always found the staff to be helpful…but I want to give a special shoutout to Amanda in your lumber section. She helped me figure out what I needed to complete my home project. Thanks Amanda..you are appreciated!!”
“The people there are very helpful and willing to answer any questions or guide you with what you need. They will even help you with things out to your car without even having to ask them. Between the south and Ace and the 112th St., Ace. They are the only two that I will go to even if I am near a different store.”