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“Heather and James have made my recent life transition a breeze as far as providing professionalism and assistance with a new plan and internet and all while being courteous, friendly, and supportive”
“Not a big fan of getting a new phone. But Chris had great customer service and made the transition so easy. He was patient with me and my many questions. I really appreciated the great customer service.”
“the customer service was outstanding. They made sure that everything worked. they made me feel right at home. It made it more at ease and to be there for such a long time. I really do appreciate the customer service that I have received. I will continue to keep going there if I have any problems.”
“Amazing sells rept Rani helped me a lot and got me set up on my new phone without any issues, want to buy more stuff from here because of her, definitely deserves a raise”
“Long story short ended up here because I had purchased a phone at the Tacoma location they did not help at all except for one guy Jerald he was trying his best to help. (I left a review for the Tacoma location if you want to know more) when we got there Michael greeted us and ask what we needed help with mentioned to him the problems we had with the phone and what had happened at the Tacoma location. He inspected the phone and said that the problem we had with the phone was not normal for it having a new battery (it would shut down at 20%) and he offered us a exchange for a similar phone and said that the new phone also had warranty and if we had any problems with it to go back and he would gladly help us! I highly recommend the phone guys especially the Puyallup location Michael is awesome friendly and very knowledgeable!”
“I want to start this review by saying, I am not one who gives good reviews... the way I see it, if the service was good, no need to review it. But the last two visits to this store made me rethink that policy. Taryn was absolutely fantastic. Taryn was able to answer all of my questions and point me in the direction of the galaxy s24 ultra. I love this phone so much it has everything I wanted and more. Taryn also helped me pick out an amazing phone case, liquid screens for the front and back, as well as camera lens covers. All of this was done quickly and efficiently. People like Taryn definitely deserve more than they are being paid(whatever number that may be) and should be utilized in training of more staff. 11/10
If you come to this location, for sure ask for Taryn!”
“Gabe helped me Buy the new iPhone 15. He transferred everything over and that was great but then there was something wrong with my email and I had to come in twice to fix it and each time he did it quite expertly even when it didn't work the first time . he has great work habits and skills, and a kind and patient teacher . Great Verizon worker!!”
“My boyfriend and I went in because his phone all the sudd stopped working. Vlad checked out his phone and immediately knew what to do. He took it to the back and had it fixed and working within 5 minutes! Lil bro saved us a completely new phone that we were ready to buy— thank you so much!!!”
“Jude was very patient and helpful at Verizon ? took us a looong time to get my Pixel9 phone to activate. He was SO patient, professional, and persistent. In getting new phone to activate.”
“Great customer service, my sister needed to repair her old phone and walked out with a newer phone. Michael helped us and he was informative and detailed explaining the process. Very easy, quick and smooth one.”
“Not only1 but 2 of workers they were both so helpful. Myself being Elder nit understanding all technology of how everything works..they showed & fixed apps DIDNT need.THEY WERE GREAT!!!
I noticed other workers were very friendly to there customers.”
“I was pleasantly surprised by the competence, courtesy, attention and quality of work of this shop. I would especially like to mention Krystal, who is a very experienced and courteous worker, capable of performing many tasks at the same time and treating each client with care. She definitely deserves her name and a promotion!”
“I love coming in here. I kid you not. Every time something is wrong with my phone. I find myself right back to our Lakewood Cricket store. Where thankfully we are always greeted/helped by Roxanne and her team. I'm not cell phone savvy. I thank her and her team for always being there for. It's always laugh because there's never really anything wrong with my phone. It's truly owner error. Till my next phone defaults.
Again, thank you Roxanne and team.
Rose”
“Michael was the best hands down sales rep ever! Coming in from out of state he made purchasing a new phone and line a fast, easy and painless process. Plus his partner (DJ Jazzy) Jess had a ? Playlist on the entire time make the whole experience such a vibe ?”
“Honestly the people here are actually helpful I’ve been to different AT&T around the states like 5 of em and after 7 years going in and out of em this is actually a particularly helpful one . They do need more help at some times but they do acknowledge your presence.”
“Jessica did a great job today. I needed to get a new phone and had come in a few times previously, but those days were either too busy or too close to closing. Jessica managed to help me even though it was busy and I was out of there quick and easy! Very thankful for her help today.”
“Great store had a great time with D*** trading from a paper clip all the way up to a screen protector really nice and friendly and thank you for whoever you are forget it I didn’t get your name”
“The manager, Adonis, gave us her full attention & worked hard with us, trying to fix a problem created by Verizon. She was great to work with & very helpful.”
“The lady, whom I'm assuming is the manager, was very helpful with my upgrades. Activated my phone quickly and was courteous to other guests as well. Great job.”
“Taytum was awesome ! He helped me immediately when I walked in . He helped me set up my new phone and figure out how to get in my apple account. The entire process was quick . I highly recommend Taytum .”
“I was having some major problems with one of my phones and the gentleman there Jose was very helpful got my phone back on the road showed me some phones for the future that I could buy. Was a good experience”
“Went the in a panic because my phone broke. I was met with a cheerful, knowledgeable, and kind-hearted representative. She quickly helped me find the best phone at the cheapest price and her personality was beyond anything I've ever seen before. Wonderful. Plus when cricket says your package is 55 dollars they actually charge 55 dollars. No surprise taxes or fees.”
“Had to get a new phone in a hurry and had the pleasure getting Gracie to help. She was very helpful, friendly and overall made the experience pleasant and easy. Would recommend this store. #Ask4Gracie ?”
“Lost my phone. Went to Boost Mobile to check phones out. The young lady that helped me was awesome. After she pulled up my information, she says "oh my, with a smile, that is a very old phone." She took care of me. New phone, and I was on way.”
“Had an amazing experience upgrading a line. Courtney and Franklin were wonderful, willing to answer my many questions, and they took care to make sure everything went smoothly. I will make sure to return here for any future upgrades, they are highly recommended.”
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“Our experience at this Verizon store was by far the best we’ve ever had! Dexter did an amazing job helping us get our upgraded phones and was very kind and personable. Would recommend coming to this location above others. Added plus is that it doesn’t seem to get crazy busy!”