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“Jerald was great he found me a phone at a good price really appericate it !!!! I love my new phone. It’s so much more better. The camera is excellent. It’s only an iPhone 13 Pro Max, but I still love it. He did a really good job out of helping me going through the prices going through the different plans and I truly truly appreciate it.
Thanks”
“We were greeted in a friendly manner, by the Verizon representative, who understood our needs and completed the upgrade of our phones in a friendly manner, answering our questions in an understandable way.”
“Ron was super helpful after I had tried everything under the sun to get my new phone activated. He was patient and willing to call ATT corporate TWICE for me. Yayyyyy”
“My experience at the ATT store was great. The staff -including the manager were friendly, knowledgeable and persistent and they managed to resolve the question I came in with, even if it took more than an hour to do so.
The actual reason I was in the store (a 90 minute drive for me, but the closest store able to deal with my issue) is not a positive reflection on ATT's customer focus. I needed to transfer a business phone number to my personal account. I thought, 10 minutes, tops. Instead, it took 5 days, 4 calls, 3+ hours on hold and eventually 1+ hour in the Tacoma store. In the process, I received 23 emails from ATT. It was awful, and not an advertisement for ATT's ability to implement functional, customer-friendly, effective processes.”
“The staff is knowledgeable about the phones, services and discounts.
When you call the store they don't answer the phone all the time.
I've always received great service from the staff here.”
“Huge shoutout to Jessica at Cricket for her amazing customer service! She was so kind, patient, and incredibly helpful from the moment I walked in. Even after I had to come back the next day for some extra troubleshooting, she took care of everything quickly and efficiently — no hassle at all. Jessica explained each step clearly and made sure I understood what was going on, which I really appreciated. You can tell she genuinely cares about her customers and takes pride in making sure people leave happy. Thanks to her, I walked out with my phone working perfectly and a great experience all around. Highly recommend seeing Jessica if you want friendly, fast, and thoughtful service!”
“Great store had a great time with D*** trading from a paper clip all the way up to a screen protector really nice and friendly and thank you for whoever you are forget it I didn’t get your name”
“Nigel the gentleman on today was the best cricket person ive ever came in contact with.Was pleasant and told me how to fix an issue none the less with a smile and gave us extra info as well.Will definately come back if need be”
“Luke was so helpful, I have had a hard time getting the answers from another store. TlI bought ny phone and the fast mobile modem, I have gamers at home and the price is amazing!”
“Had an amazing experience upgrading a line. Courtney and Franklin were wonderful, willing to answer my many questions, and they took care to make sure everything went smoothly. I will make sure to return here for any future upgrades, they are highly recommended.”
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“My boyfriend and I went in because his phone all the sudd stopped working. Vlad checked out his phone and immediately knew what to do. He took it to the back and had it fixed and working within 5 minutes! Lil bro saved us a completely new phone that we were ready to buy— thank you so much!!!”