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“Jerald was great he found me a phone at a good price really appericate it !!!! I love my new phone. It’s so much more better. The camera is excellent. It’s only an iPhone 13 Pro Max, but I still love it. He did a really good job out of helping me going through the prices going through the different plans and I truly truly appreciate it.
Thanks”
“We were greeted in a friendly manner, by the Verizon representative, who understood our needs and completed the upgrade of our phones in a friendly manner, answering our questions in an understandable way.”
“Ron was super helpful after I had tried everything under the sun to get my new phone activated. He was patient and willing to call ATT corporate TWICE for me. Yayyyyy”
“My experience at the ATT store was great. The staff -including the manager were friendly, knowledgeable and persistent and they managed to resolve the question I came in with, even if it took more than an hour to do so.
The actual reason I was in the store (a 90 minute drive for me, but the closest store able to deal with my issue) is not a positive reflection on ATT's customer focus. I needed to transfer a business phone number to my personal account. I thought, 10 minutes, tops. Instead, it took 5 days, 4 calls, 3+ hours on hold and eventually 1+ hour in the Tacoma store. In the process, I received 23 emails from ATT. It was awful, and not an advertisement for ATT's ability to implement functional, customer-friendly, effective processes.”
“The staff is knowledgeable about the phones, services and discounts.
When you call the store they don't answer the phone all the time.
I've always received great service from the staff here.”
“Huge shoutout to Jessica at Cricket for her amazing customer service! She was so kind, patient, and incredibly helpful from the moment I walked in. Even after I had to come back the next day for some extra troubleshooting, she took care of everything quickly and efficiently — no hassle at all. Jessica explained each step clearly and made sure I understood what was going on, which I really appreciated. You can tell she genuinely cares about her customers and takes pride in making sure people leave happy. Thanks to her, I walked out with my phone working perfectly and a great experience all around. Highly recommend seeing Jessica if you want friendly, fast, and thoughtful service!”
“Nigel the gentleman on today was the best cricket person ive ever came in contact with.Was pleasant and told me how to fix an issue none the less with a smile and gave us extra info as well.Will definately come back if need be”
“Luke was so helpful, I have had a hard time getting the answers from another store. TlI bought ny phone and the fast mobile modem, I have gamers at home and the price is amazing!”
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“I cannot recommend this place enough! My PS5 DualSense controller was completely messed up—major stick drift on both analog sticks, unresponsive buttons, and it was basically unplayable during my intense gaming sessions. I was about to buy a new one when I decided to give them a shot.
From the moment I dropped it off, the service was outstanding. Michael diagnosed the issue quickly, explained everything clearly, and had it fully repaired (new sticks, clean internals, and even a fresh calibration) in just a couple of hours. The controller feels brand new—actually better than new with super smooth sticks and responsive triggers. No more frustration in games!
Super professional, honest pricing, and they clearly know their stuff when it comes to PS5 hardware. If you're in the Seattle/Auburn area and need your controller fixed (or any gaming gear), look no further. These guys saved me money and got me back to dominating in Pragmata and my other favorites ASAP.
Thank you so much! 👍🎮
Highly recommended 5 stars all the way! Thank you Michael!”