BECU is a not-for-profit credit union providing members with better rates, fewer fees, and free financial guidance. Members appreciate the convenience, noting that banks and ATMs are everywhere and it works well with other institutions. Reviews highlight helpful, informative, kind, patient, and respectful service from staff, who provide outstanding and amazing customer service. However, one member reported an issue with inconsistent information between branches regarding coin deposits and an unexpected fee, though the matter was later fixed. The feedback suggests a need for clear and upfront communication to ensure all customers hear consistent stories from each branch.
Kat went above and beyond to help me with a unique loan situation. Her professionalism and dedication made the process smooth, and I’m very grateful for her help!
October 2024
Amazing community run credit union. Super nice people and an amazing building.
July 2024
THANK YOU TAYLOR!! Taylor was so helpful and informative on helping us with our auto loan. He answered questions we didn’t even know we had. Thank you again!