Metro by T-Mobile at 1519 N Pines Rd offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, especially Scot, provides excellent customer service. Customers praise Scot's kindness, helpfulness, and ability to understand their needs, whether it's finding the best plan or recommending routes to avoid traffic. The store is known for its great customer service, with one customer describing their experience as "magical." Overall, Metro by T-Mobile is a reliable choice for prepaid wireless services, with a team dedicated to ensuring a positive experience for every customer.
Scott is the sweetest, most genuine salesperson I've ever met! He goes out of his way for every guest and treats them like friends. I only go to his store for help with my phones.
December 2025
I went in yesterday. I've been going to the wrong store for sure..Scott treats people like someone should and doesn't try and take advantage of someone that don't know very much about billing and phone stuff I'll be going there from now on
