Verizon is a reliable and customer-focused telecommunications company that offers a wide range of services, from mobile devices to 5G home internet. With convenient in-store and online options, customers can easily schedule appointments, place orders, and pick up their purchases. The company's representatives, such as Dan, Elijah, and Zach, have been praised for their exceptional service and problem-solving skills, going above and beyond to address customers' needs. Verizon's offerings include competitive promotions, such as price-locked internet plans and free Nintendo Switch consoles. Customers have generally been satisfied with the company's service quality, with only one reported outage in the past 14 years. The stores are described as clean and welcoming, with staff members who are kind and eager to assist. While some customers have expressed concerns about the pricing of phones, Verizon's commitment to providing a positive customer experience is evident.
The manager was very helpful for the short time I could stay trying to get help.
February 2025
Manager Tarryn was very helpful! The store is clean and I got quick service
July 2024
Our Verizon rep was Dan on Wednesday July 3rd. He was a fantastic help. No issues. No extra fluff. Exactly what we wanted. We left with a new phone and he deserves a raise.
