Metro by T-Mobile at 5903 N Division St offers affordable prepaid plans and a variety of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, highlighting their patience and willingness to explain details clearly. Many reviews mention positive experiences with employees who go above and beyond, such as troubleshooting issues, assisting with setup, and fixing problems quickly. Customers appreciate the good customer service and the ability to resolve issues efficiently, especially compared to other providers like Verizon. The store provides flexible payment options, including online and auto-pay, along with extensions if needed. Since 2016, the service has been reliable with only occasional connection issues, and plans include unlimited talk, text, and data, along with hotspot features at reasonable prices. Overall, Metro by T-Mobile is seen as a trustworthy and customer-friendly choice for prepaid mobile plans and devices.
Coleson is amazing. Everybody in the store is amazing but this was the best service ever. Love this store
April 2025
I am not the best at technology or how phones work. Angy was very helpful and explained everything in detail to me. She was very patient and answered all my questions. She helped me figure out the best route to what I was looking for. Thank you Angy!!
June 2024
So glad I chose Metro to go through when I needed a new phone about a month ago and glad I picked this location. I couldn't be more happy with it? Also the customer service that I received from Paxston was amazing? Keep up all your guys good work.
