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“Scott was great! I'm not very tech savvy so I had a lot of questions. He was super kind and helpful and never made me feel like the village idiot. Additionally, Scott was competent, knowlagable, and friendly. All my requests were honored and I left happy. Thank you!”
10AM - 8PM
105 E Mission Ave Suite B, Spokane
Mobile Phones
“Called and asked about WiFi options and the process this morning. I drove to the store and they helped me immediately. Definitely the fastest and best service! The guys answered all my questions and I was in and out in 15ish minutes.”
“The passcode on my wife's phone quit working, we took it into T-Mobile in a panic. We were so lucky to have Lexie help us. With great patience and determination she somehow got it working again, she was amazing! We can't thank her enough! I would recommend this particular T-Mobile authorized retailer to anyone”
“Dominik is the person you want helping you at the S. Hill location in Spokane. He's patient and kind and walks you threw the issues you're having. You'll leave feeling well taken care of. Thank you, Dominik!”
“Came in cause my phone was giving me issues and just wouldn’t operate properly I was actually upset and thinking about canceling my service when I met Charlie not only did he walk me through everything and fix my issues the way he went above and beyond retained me a customer and I decided to stay with verizon when I’m due for my upgrades I’m definitely coming back and seeing Charlie Zahir”
“I've been taking phones to him for repair since 2018, from my S8+ to my S23 Ultra a week ago, which I'm typing on. Not only has he fixed my screens, but he repaired a loose connection with a speaker that another repair store messed up. He's so friendly and courteous and I'm not worried when I break a phone in any capacity because he can fix it and his prices are so reasonable.”
“Jullian and Steven and the rest of the staff were awesome. They were extremely busy, and they stayed very professional, courteous, and fun. They worked out a great deal for us, and literally kept our business with Verizon. Will definitely be going back here for anything I need.”
“I went to Verizon to connect my watch to my plan and I worked with two amazing team members who were helpful and very transparent by 10 out of 10. Recommend the location at the Northtown mall.”
“My deaf daughter needed a new phone and we chose one phone then changed our mind for a better phone half way through the the process of set-up, Damon was very patient and understanding with us. He was great! I dont think improvement is neccessary, except maybe to offer a bottle of water while waiting through the process of set-up? Even though the store had air conditioning, it was really hot outside before we arrived.”
“Outstanding customer service from Emily.
Today Emily went above and beyond and navigated a very stressful situation with Verizon with grace. This is the only location I use. Thank you Emily!”
“The Network Operates
We build not myths, but modules, wires,
We code in rows, not rhyme;
No muses here—just stacked desires,
Compressed in datastream time.
We send the signal, node to node,
And mark each fault and fact.
We do not seek the poet's ode—
We optimize the act.
> ? Click-clack goes the server blade,
Whir-whir spins the drive,
We speak in code, machine-parade,
To keep the thought alive.
No pen or pipe, no dreamland shore—
The cloud has killed the quill.
The packets march through router war
By algorithmic will.
No room for lutes or lyric haze
In factories of light.
We craft the day in data rays
And calculate the night.
> ⚙ Ping-ping goes the protocol,
Hop-hop down the line,
The human voice is now a call—
Compressed to fit the spine.
So hail the cables in the trench!
So praise the router’s hum!
The scroll is dead, the shell is wrenched,
The terminal has come.
We do not write—we interface,
We scaffold thought to code.
We build a mind across all space—
No hearth, but shared node-load.
> ? Click-clack, the signal's sent,
Clack-click, it finds its place,
This is the age of measurement,
Not lyric, but database.”
“Excellent experience, J tried helping a lot when it came to problem-solving. We couldn’t come to a conclusion, but it wasn’t on them. He found a lot of work around highly recommend coming to this area.”
10AM - 8PM
4808 E Sprague Ave Ste 200, Spokane
Mobile Phones
“Alex accomplished a small miracle for me. I spent 45 minutes and 2 call backs after spending 20 minutes online trying to make a purchase. Alex had it done in less than 5 minutes. My hero for today!”
“thanks so very for your support today i really needed to see it and it made my heart so much more than it should be but thank youuu for being there and being a great person to be around you guys so thank youuu so very kind to us all for the love you all so very many more to”
11AM - 7PM
4750 N Division St #1160, Spokane
Mobile Phones
“Carter was more then amazing and great employee his customer service is beyond exceptional ? he also helped my friend as well. Great employee best interaction ive had coming in to pay the bill”
“Jesse was amazing. Honestly everyone in the store was. He worked his hardest to get me best deal. He was super kind and patient with my multitude of questions. Absolutely rad!”
“Paul and Braden are the best! They helped me with a good plan, these two go above and beyond. Great attitude, great service, and my experience with them was nothing but the best. Thank you!!”
“Went in today to upgrade both my and my wife's phones. Everybody was busy with customers when we walked in, but Aaliyah met us within a few minutes and got us started on upgrading our phones through the T Life app. She then took the time to get our phones swapped over, all while multitasking to keep her coworkers on track with their customers. She apologized more than once for multitasking, but was never actually unavailable to answer questions or address whatever weirdness came up while our oooolllld phones transferred. We were both very happy with the service provided, and the new phones.”
“I was heading into town and was going to be arriving right at 7 when they closed and only had to drop off my trade in phone. I called and Sam answered and told me he would let me in when I arrived and no worries if it was a few after 7. Well I apparently called the wrong store because I went to the one by Fred Meyers and got it turn in. About 15 after 7 poor Sam called to see if I’d still be stopping by to do the trade in. I apologized profusely and Sam was completely understanding. although I didn’t do my actual business here, Sam was great by staying late and I’d definitely recommend! Awesome customer service!”
“First of all, I have never in my life went to ANY business and be treated this AMAZING! The customer service displayed by the manager Tasha Maria was hands down the best I've experienced thus far. Not only did she and the others treat me the way a customer should be treated, but they also treated me like family. Helping me out to make sure I could get a nice new phone, charging my old phone and helped me set up my new phone. All the while just talking and actually enjoying the experience. I was a Verizon customer my whole life and now, I wish I would have made the switch sooner. Spokane, if you want an amazing experience with friendly people who actually care about the customer, this cricket wireless store is the place to go. This is my new and only one stop shop for my cell phone needs and I highly recommend you make it yours!”
“Tristan was wonderful! He was attentive, knowledgeable and personable. In addition he was very helpful with my new phone purchase and trade in. Thank you Tristan!”
“By far the best Cricket retailer in Spokane. It's not the closest to my house, but it's worth the drive. I really appreciate the sincere service and helpfulness. No high-pressure upsells. Just helping me solve my problems. I'll be back.”
“GREAT service by Holly at WeConnect. She was knowledgeable, patient, helpful, and kind. The store offered many different options for a new phone and immediate service. Highly recommended”
“Mike was very helpful, patient, and polite. He looked up the information to use the current deal for what we needed. We are very pleased with the service we got today!”
“Went in to get my screen protector replaced NICK greated me with a smile and helped me through out the whole process putting the screen protector on giving me extra tools from the kit over all amazing personality and great smile Thank you NICK for making my day”
“Levy was the best and he saved me from my crooked phone company that’s was changing me an arm and leg now my two phones and internet is just $145 a month with autopay”
“Nathan was so helpful today. He sorted out the difficulty I was having and took care of it. He is pleasant to work with and has a natural, friendly way. He is a great asset to the store.”
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“I can highly recommend this company. I've used them for phone, computer, and even watch battery repair or replacement. Jaime was courteous and knowledge. My repairs have always been done quickly and professionally.”