Metro by T-Mobile offers comprehensive and inexpensive prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is described as friendly, polite, professional, knowledgeable, and helpful, with one employee and the manager receiving particular praise for going above and beyond to address problems thoroughly and thoughtfully. The service is noted for saving customers money with very affordable plans. The location provides easy-to-understand directions. While one experience required an issue to be made right, the resolution fostered continued loyal customer relationships. The business is recognized for its excellent service plans and unbeatable sales experience.
