Victra, a Verizon Authorized Retailer in Spokane, WA, is known for its friendly and helpful staff. Customers praise the store's team for providing honest, professional, and patient service. Staff members like Adam, Mauricio, Phillip, and Willow are highlighted for going the extra mile to assist with devices, plans, and problem-solving. Customers feel comfortable and satisfied with the assistance they receive, especially when upgrading phones or addressing issues. The store offers a wide range of wireless devices, including phones, tablets, accessories, and device protection. Overall, Victra strives to deliver trustworthy, fun, and profitable experiences, making it a reliable place for customers to connect with technology.
I'm very pleased with the help that Gabriel gave me at the verizon store downtown
June 2026
I went to get my phone replaced while traveling and Gabriel helped me out and he was incredible! He was able to get me set up, give me a great deal, and help with the issues I had.
June 2026
My phone died, big time, while visiting Spokane. Scott at the downtown store worked his magic thru diligence and was able to recover everything on my dead phone!!! I'll be forever grateful.
