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“Went in to ship some items, experience went smooth. The lady who helped me was super nice. The building was beautiful and seemed historic. Can’t ask for much more from a USPS”
“Michel was awesome! We went to get our babies passport done (we scheduled an appt online) and she was so patient. We made a mistake on our paperwork and she was able to help us out.
The location itself is a little rough, the lobby does kind of smell like urine but once you get in there Michel was awesome!”
“Blew in here the other day, stressed. ALLAN made me immediately feel I wasn’t alone in my business dilemma. So incredibly kind (it’s a rarity in customer service/and I work in customer service ). LARRY jumped in at one point and finished up the issue I had. You guys are awesome. I really mean that. Life is stressful enough. Thank you so much! ?”
“Easy going experience and rep was very helpful without making me the customer feel judged while explaining what I was to expect. Can also appreciate their hours and conveniency.”
“Beautiful old post office in a historic building. Downtown parking is usually a headache, so it's not the most convienent location but if you're downtown already I'd highly recommend doing some business here just for the atmosphere and setting.Service on my visit was highly competent and friendly. Finding the entrance was tricky because there wasn't any outside signage that I'm aware of. You can go through the revolving door on the SW corner of the building then take the first right as you step inside. Or, go in the east entrance through a courtyard wedged between this building and the federal courthouse. Really cool area. Stunning early morning light. Epic architecture that shows off a level of grandeur and sophistication not typically associated with downtown Spokane.”
“Friendly staff in the post office. Always busy but seem to always be friendly:) & my mailman that delivers my mail its like clockwork when he delivers usually the same time.”
“It’s on the Huckleberries side of the store. They had what I needed and fast service. It looked like it was a full service counter, but I’m not entire sure. They had envelopes, boxes, stamps, etc. I would have never noticed it if someone hadn’t pointed it out. They also have PO Boxes.”
“All my interactions at the S. Regal Post Office have been great. No matter who is helping me, the person always goes out of their way to help me. My wife has had the same interactions as well.”
“I’ve always had a good experience every time I’ve visited this location. I always see Ray as the main clerk. He has great customer service. Nice and friendly to everyone that I’ve seen him interact with. USPS doesn’t get enough credit on what they do on a day to day basis.”
“I have had only one problem with a pkg I had to send to the post office itself. It wasn't deliverable to a PO Box. It evidently was overlooked and I wasn't notified. It was almost sent back. Otherwise the service is very nice though not all of Joe's subs are always pleasant.”
“I ordered a package online and it was accidentally shipped to an old address. I was able to call this USPS directly and was connected to an employee immediately! Rarely these days can you actually talk to a live person right away.I asked if they could hold the package and they were able to catch it right before it went on the delivery truck to be out for delivery. My husband was able to pick up the package on my behalf. I really appreciate what the employee did for me, thank you!”
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“It’s a post office and it had the services I was expecting. I have used the kiosk to send mail and packages and it worked wonderfully. I have also needed to get stamps from the service desk and the employees were professional and helpful. The parking lot is in bad shape with large potholes as of my last visit in early Spring 2026.”