Target is a popular store with helpful and friendly employees who provide good customer service. Several reviews highlight the staff’s kindness and efficiency, especially in handling returns and customer concerns. One customer praised an employee named Brenda for her excellent service during a return, while others appreciated the quick and friendly responses from staff at the Northpointe location. However, there are some common issues reported. Many customers find the store frequently out of stock of items, making it difficult to find recommended substitutes or complete shopping lists. The store often sells out of items quickly, which suggests high demand and possibly insufficient stock. Additionally, the store can get very crowded, especially in the main location, making shopping chaotic. This crowding is compounded by outdated carts that are dirty and falling apart, as well as a need for better maintenance and janitorial services. Some shoppers also experienced issues with security sensors on purchased items, which they had to return to resolve. Despite these challenges, the overall impression is that Target staff are dedicated and friendly, but the store itself could benefit from more investment in maintenance, additional carts, and possibly a second location to better serve customers.
