Thrifty Car Rental at Spokane International Airport offers a great selection of vehicles and excellent deals, making it a popular choice for travelers. Customers appreciate the helpful staff, with some mentioning specific employees who go above and beyond to ensure a smooth rental experience. One staff member assisted a family in finding a vehicle that accommodated seven people and went out of his way to ensure the correct rate. Another employee, Jeff, was praised for his kindness and willingness to provide a free upgrade when a preferred vehicle was not available, even after initial hesitation. The service team is known for their attentiveness, quickly helping customers find cars that meet their needs, whether that’s a special rental or an all-wheel vehicle. Customers also value the ease of booking, including options to rent without a credit card by using a debit card, and the ability to prepay for discounts. Overall, Thrifty offers friendly, efficient service and a commitment to satisfying customer needs, making it a reliable choice for both work and leisure travel.
Good experience. Nissan Rogue was fun! Thanks Thrifty.
April 2026
Good customer service Quick transaction Plenty of options for a rental car Reasonable rates
September 2025
Great experience with Zak at Thrify's counter. Large family trip and not all vehicles were reserved at another provider and they were out of vehicles. Zak was quick to help out and get us another vehicle with them. He was kind, quick to respond and really helped us out.
