Victra is a Verizon Authorized Retailer located in Spokane Valley, WA, dedicated to providing the best experience for its guests. The store offers a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and courteous staff, with multiple reviews praising the assistance provided by managers and consultants like Judah and Ken. Many visitors report smooth and efficient transactions, whether upgrading their devices or checking their bills. While some customers encountered unexpected fees during their purchases, the store addressed these concerns promptly, with one customer receiving a refund after a misunderstanding about data transfer charges. Overall, Victra is recognized for its helpful and professional service, making it a preferred choice for many in the area. The staff's commitment to connecting technology to life in a trustworthy and enjoyable manner is evident in the positive feedback from satisfied customers.
Spokane, Tyrone Larson is the best!!! Always goes extra mile, efficient and friendly. He always makes me feel at home. Tyrone is living example of how to practice the Golden Rule. Tyrone is a value beyond compare.
June 2024
Went into the store to upgrade my partner and I’s phones and was helped by the manager Judah. Judah was absolutely fantastic, very knowledgeable and courteous to all of our needs! I would recommend him and the store 10 times out of 10!
May 2024
The man who helped us was more knowledgeable than I have ever had. Don't lose him.
