Best Western Plus Tacoma Hotel is a very nice, modernized, and clean hotel with comfortable, quiet rooms and super comfy beds and pillows. Guests highlight the excellent breakfast with a great variety of good choices, including hot options, and appreciate the 24-hour coffee and tea in the lobby. The staff is generally described as friendly, helpful, and polite. However, some negative aspects are noted. The hotel is right off the highway, which can lead to loud traffic noise heard inside rooms. Occasional issues with the room AC maintaining a consistent temperature are mentioned. While the amenities like the pool area are nice, significant safety concerns are raised regarding vehicle theft in the parking lot, with reports of inadequate security. The front desk service can sometimes be slow due to personal conversations, despite staff being nice. The location is close to stores and restaurants, but some guests strongly warn that Tacoma is not a safe place to stay. Overall, many guests would highly recommend and return, praising the hotel for being clean, well-priced, and well-appointed.
