Old Navy in Tacoma, WA, is a family-friendly store offering a wide range of clothing for everyone, from trendy maternity wear to stylish options for women, men, and kids. Customers appreciate the excellent customer service, particularly highlighting a staff member who went above and beyond to assist with exchanges and online orders. The store is noted for being clean and well-organized, creating a pleasant shopping experience. While there is a good selection of jeans and some cute pajama pants, some customers feel the outerwear options, like hoodies, are limited and the prices for certain items could be better. Overall, shoppers recommend this location for its friendly service and quality outfits suitable for all family members.