Titus-Will Toyota in Tacoma is known for its strong focus on customer service and quality vehicles. The staff, including sales associates and service technicians, are friendly, knowledgeable, and ready to assist with a no-pressure approach. Customers appreciate the personalized attention, whether buying a new vehicle or seeking service for their cars. Many reviews highlight the helpfulness of staff members, such as salespeople who explain features clearly and keep customers informed throughout the process. The dealership offers performance parts and accessories, allowing customers to customize their Toyotas with upgrades like exhausts, interiors, lift-kits, wheels, and suspension components to suit their preferences. Customers also praise the dealership’s consistent, excellent service and respectful treatment, which helps build trust over years of ownership. Overall, Titus-Will Toyota is recognized as a reliable place for purchasing and maintaining Toyotas, with staff dedicated to making every experience positive and tailored to individual needs.
Amazing experience purchasing my brand new Toyota Camry here at Titus-Will of Tacoma! Chad Bass was my hero, helped me find my perfect car with all the bells and whistles. He was very responsive every time I had a question, and did a great job keeping me informed while I waited for my car to be delivered. Would absolutely... read full comment
December 2025
The service team is amazing! Titus Will always goes the extra mile. I deducted a star because their free car wash is always broken, like a McDonald's ice cream machine, and their coffee is nyahhhsty.
December 2025
Always good service and they don't try to sell me parts or rwpairs I don't need. I feel this is a trustworthy dealership.
