U-Haul at 12th & L offers a comprehensive range of moving solutions, including truck rentals, trailers, cargo vans, and self-storage options. Customers consistently praise the exceptional customer service at this location. The staff, including Isaiah and Mariah, are described as knowledgeable, patient, and accommodating, making the rental process smooth and stress-free. Many reviews highlight the team's ability to resolve issues, such as exchanging damaged vehicles and assisting with reservation problems, ensuring a hassle-free experience. Even during busy times like Thanksgiving, the employees remain friendly and helpful, offering support to meet customers' needs. Overall, this U-Haul location is recognized for its unparalleled customer service and commitment to making moves easier for everyone.
I have rented a trailer from here five times over the last few months. They are always pleasant, efficient, and quick. Couldn't ask for a better experience.
April 2025
The two gentlemen that assisted me with my rental were knowledgeable, patient and answered all of my questions. That made the transaction smooth. I would rent from this location again as well as refer all of my friends.
March 2025
Isaiah and Mariah were very helpful. They were super accommodating here. He helped me check my truck back in, and made me feel safe and sound.
