U-Haul at 12th & L offers a comprehensive range of moving solutions, including truck rentals, trailers, cargo vans, and self-storage options. Customers consistently praise the exceptional customer service at this location. The staff, including Isaiah and Mariah, are described as knowledgeable, patient, and accommodating, making the rental process smooth and stress-free. Many reviews highlight the team's ability to resolve issues, such as exchanging damaged vehicles and assisting with reservation problems, ensuring a hassle-free experience. Even during busy times like Thanksgiving, the employees remain friendly and helpful, offering support to meet customers' needs. Overall, this U-Haul location is recognized for its unparalleled customer service and commitment to making moves easier for everyone.
The manager, Jason, was a life saver! He went above and beyond diagnosing and trouble shooting the wiring issues with our trailer lights. He got us on the road within an hour. Jason was incredibly helpful and informative and we could not have figured it out without him.
January 2026
Had a very pleasant experience all around today with my move. Everyone was helpful and polte. I couldn't ask for a better experience. Thank you!
December 2025
Everything was smooth and quick from check in to drop off. A+
