U-Haul at 12th & L offers a comprehensive range of moving solutions, including truck rentals, trailers, cargo vans, and self-storage options. Customers consistently praise the exceptional customer service at this location. The staff, including Isaiah and Mariah, are described as knowledgeable, patient, and accommodating, making the rental process smooth and stress-free. Many reviews highlight the team's ability to resolve issues, such as exchanging damaged vehicles and assisting with reservation problems, ensuring a hassle-free experience. Even during busy times like Thanksgiving, the employees remain friendly and helpful, offering support to meet customers' needs. Overall, this U-Haul location is recognized for its unparalleled customer service and commitment to making moves easier for everyone.
Customer service is excellent - reps are very attentive, friendly, and prompt. They ensured hookup of the utility trailer was secure and safe. Return of equipment was easy.
July 2026
The customer service was very helpful and prices reasonable.
May 2026
Always had what we needed on hand , when we needed it. Friendly helpful staff.
