Video Only in Tacoma is highly regarded for its friendly and knowledgeable staff who provide exceptional customer service. Customers appreciate how staff members, including Corey, Kyler, and Dwayne, take the time to answer questions, explain different TV options, and guide customers through the purchase process. The store offers a wide selection of TVs, with models arranged by size and helpful diagrams to clarify differences between LED arrays and technologies like OLED and QLED. Many reviews highlight the store’s competitive pricing, often beating big retailers like Costco, Best Buy, and Amazon, especially when trade-ins are involved. Customers also mention receiving discounts and trade-in credits that make their deals even better. The staff’s patience and expertise leave customers feeling confident in their choices. With over 20 years of loyal customers, Video Only is praised as the go-to place for TV needs, providing better service and value than larger stores. Overall, they are highly recommended for anyone looking for a great selection, expert advice, and excellent prices.
Corey and the manager were super helpful. I showed up shortly before they closed, and they took the time to answer all my questions and talk about different options. They also gave me discounts I didn't even know to ask about. The pricing can't be beat :). Thanks Video Only Tacoma!
April 2024
We have been buying tvs from Video Only for the last 20+ years, and it's the only place we will purchase our tvs... we recently purchased the 77 inch OLED and love it !Thank youVideo Only
March 2024
Great staff helped with new TV and loaded it up with care
