Apple Tacoma Mall is a popular destination for Apple product shopping and support. Visitors can find a wide range of devices including Mac, iPhone, iPad, and Apple Watch. The store offers the opportunity to sign up for Today at Apple programmes and receive support at the Genius Bar. Customers frequently praise the helpful and professional staff, highlighting their knowledge and courteous service. Many reviews mention the excellent assistance provided by team members like Alley and Nick, who handle repairs and support with care and efficiency. Nick, in particular, is noted for his quick, thorough, and calm approach to phone repairs, often completing screen fixes in just a few hours. The store’s honesty and follow-through are appreciated, especially when it comes to battery replacements and avoiding unnecessary phone upgrades. Despite being sometimes crowded, the store manages to serve customers efficiently, with short wait times for orders. Overall, Apple Tacoma Mall provides a positive experience with attentive staff, quick service, and a welcoming environment for all Apple users.
we were told we were waiting in line.. behind who? seemed to be no one, stood around until they finally sorted us out. employees were kind and helpful but waiting 15+ minutes when ive come in knowing what i wanted is not great service.
June 2026
Helpful and knowledgeable but had a pretty long wait this time
May 2026
The employees at this Apple Store are among some of the best. So efficient and helpful! Thank you!
