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“Hello Mattress Firm this Ian, I just wanted to throw a shout out to mattress specialist Judy here at the southcenter tukwila location that she was a huge help in providing me with the patience and knowledge I needed in selecting my new mattress, she's a huge asset not only to the customer but to the company aswell, I know if I need any assistance or questions In the future I know I can contact her for proper troubleshooting, once again thank you Judy and thank you mattress firm keep up the great work! 🙂”
“Their advertised sale grabbed my attention, and met my expectations! They were able to deliver next day and remove our old mattress set. Salesperson was patient letting my son choose his mattress. Very good service for customers.”
“Ross was very knowledgeable and helpful. Not pushy at all and takes time to guide you to the proper mattress. Very happy with our purchase, can't wait for our 1st sleep on it tonight.”
“Looks like this store is closing in June. Saw lots of amazing deals such as kings for $500 or brand name mattresses such as Beautyrest black and aireloom for half off ? Everyone seems to be picking off their discounted limited stocks items since there’s mattresses in bags labeled as sold everywhere in the store. Friendly customer service and there’s even financing and white glove deliveries. Staff also offers tie down service to the top of car if you’re wanting to take one home right away ?”
“Absolutely amazing experience! Came in with a printout from the website, thinking we knew exactly what we wanted, Sylvester helped us and showed us things we didn't even consider. Ended up buying a great bed and Sylvester was a huge help! Thank you!”
“Ronica was very helpful. She showed us pieces that were what we described we were looking for and she made sure we understood everything. It was a good experience. Thanks”
“My partner and I are not the most aggressive, sales-hungry people. We had a need for a couch that would last, had some style desires, but not too much more.
We came here twice in one week and ended up ordering a lovely couch that works for us, our budget, and our style.
No one was pushy, and we feel incredibly lucky that we happened to enter when Mark was on the floor. He was attentive but never hovered, and we never felt like we had any pressure to make decisions at that moment.
When we returned a few days later, we were so pleased Mark was working, and we got everything figured out (measuring is hard sometimes) and ordered without any issues.
The ONLY issue we had was someone (a manager?) seeming to police our sales associate's time while he sat and ran up numbers. I know sales floors and commissions require a different company ethos, but it was off-putting.”
“Tony helped me pick out a matching flora sofa and loveseat set and honored their price match when the sofa and loveseat went on sale. I'm very happy with my purchase and service and would return here for future furniture purchases.”
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“Alan at the Tukwila/Southcenter location was helpful giving me options for a new pillow that would suit my needs. I have neck pain and sleep on my side, and don’t like a fluffy pillow so he was able to pull a few low profile pillow options for me to test and told me about the benefits of Tempur-Pedic products. It was nice to have all the Tempur-Pedic options in one place. I will come back for a new mattress soon.”