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“Taylor was super helpful, engaging and respectful of my lack of technological skill. I would definitely recommend buying a phone from this Verizon store. Thank you, Taylor”
“I recently brought my laptop in for a battery replacement and a keyboard repair. All the staff members I spoke with were extremely friendly and knowledgeable. They informed me of any cost that could be involved and called asking permission before doing anything. 10 out of 10 recommended.”
“What an amazing experience I just had! Jason was able to troubleshoot what I thought was a bad battery and direct me over the phone how to reset my iPad Pro. Everything he instructed me to do eliminated my problem and on top of that save me nearly $200.
There’s just not a lot of these good kind of business operators around these days the other local Mack repair service told me I had to bring my computer into their offices where they would have it for 10 days and likely ship it out of their offices to Apple and then back again.
Any business owner or operator should take a page out of this young man’s playbook on what customer service can look like and should look like. Kudos to you, Jason for not only being a great business operator, but rebuilding my trust in humanity.”
“Great service. A little pricey compared to other places but the turn around time makes up for it. Instead of driving to Seattle and waiting 3-5 days for a repair, these guys ordered the part and fixed my screen (S22 Ultra) in under an hour.”
“The associates working with me really listened to what I had to say, and what I was looking to do, and they were very helpful in helping me set up the system that I needed in terms of having two phone lines into mice one phone and porting over the number that I’ve had for many years so that it didn’t get lost.
They were not only very helpful, but also polite and kind.”
“Lisa was the rep that handled my phone upgrade. She was super nice and helpful! She was genuinely committed to getting me the best deal possible, and I respect and appreciate that so much.”
“I spoke with Corey today, he was able to assist me with upgrading my iCloud memory. He is extremely professional and knowledgeable. Great customer service and an asset to your store. He deserves recognition and rewards”
“Upgrading to a new phone was a quick, easy and pleasant experience here. Employee on site helped me find exactly what I was looking for and handled the entire process professionally and simply. Excellent service!”
“Amanda is this best! Had a small issue with phone and she fixed it with grace and professionalism. Will never go anywhere else! And Mercedes! Oh my gosh girl THANK YOU FOR YOUR PATIENCE!!!”
“Heather was an angel. Heather is the kindest AT&T worker that exist most likely. She helped me solve my problem over the course of about an hour and didn’t once look bothered to be helping. She’s knowledgeable, personable, and has amazing work ethic. Thank you for your help Heather!”
“I had an absolutely fantastic experience thanks to Natasha, who is without a doubt the best salesperson known to mankind. From the moment I walked in, she was incredibly attentive, welcoming, and focused on making sure I got exactly what I needed. She helped me get my new phone set up smoothly and efficiently, all while juggling multiple tasks like a true professional. Her ability to multitask while still making each customer feel important is seriously impressive.
What really stood out was how calm and professional she remained during a difficult moment. While she was helping me, a rude jerk came in and started yelling at her about parking in “his” spot. Despite the situation, Natasha kept her composure the entire time. She handled it with patience and professionalism, never letting it affect the quality of service she was giving me. That level of self-control and dedication to customers says a lot about her character.
Even while dealing with that interruption, she continued setting up my phone and made sure everything was perfect before I left. She explained things clearly, answered all my questions, and made the whole process easy and stress-free.
Honestly, the best thing that could have ever happened to that store is having Natasha working there. She’s amazing, awesome, incredibly skilled at what she does, and clearly cares about the people she helps. If every store had someone like her, customer service everywhere would be on a completely different level. I can’t recommend her highly enough.”
“After short wait, I was helped my Oscar, who was very knowledgeable, personal and very helpful in helping me make my choice for a new phone. Also, very patient because I was not prepared as much as I thought I was.”
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“Always always always great service. Typically the wait isn’t long, and even if it is, it’s worth it. 100% will drive out of my way to go to this location every time.”