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“I am 76 years old and do not understand today's technology. I had over 6,000 photos on my phone that I wanted to organize. Uriah patiently helped me creat albums and transfer my photos. He was extremely patient and professionl. I wish I could adopt him as my solo, continuous representative! I walked out of the store happy and confident with what he taught me.”
“I recently brought my laptop in for a battery replacement and a keyboard repair. All the staff members I spoke with were extremely friendly and knowledgeable. They informed me of any cost that could be involved and called asking permission before doing anything. 10 out of 10 recommended.”
“Ethan & Lucas were awesome!- quickest screen repair! Excellent customer service
Went another time Vlad was awesome too. Very fast service thanks guys”
“Great service. A little pricey compared to other places but the turn around time makes up for it. Instead of driving to Seattle and waiting 3-5 days for a repair, these guys ordered the part and fixed my screen (S22 Ultra) in under an hour.”
“I visited the store today for some accessories. Samira helped me out with everything, she was so welcoming and kind. She answered all my questions very patiently. I really liked their service, it was very better than other stores I’ve visited so far.”
“I think everyone has good and bad experiences with technology. Honestly I wouldn't even bother to review something like this normally. However I broke my phone, had to transfer from Android to Apple and was truly having a bad time about it. Stephen S. was a super hero. Great service, easy to understand explanations, patient, and fixed my issues. 10/10”
“I spoke with Corey today, he was able to assist me with upgrading my iCloud memory. He is extremely professional and knowledgeable. Great customer service and an asset to your store. He deserves recognition and rewards”
“Great guy, great intentions…….but this Celero POS is the worst POS I have ever owned…..land I’m 47 and had a pinto before……the phone takes, LITERALLY 4 minutes to open any data backed app….and photos,….yeah just take a bunch cause you ain’t reviewing them right away……”
“Frank is AMAZING! He is extremely knowledgeable and has amazing customer service skills. My kids have this phone plan And because of the customer service once I pay off my phone with T-Mobile, I’ll be switching over as well!”
“Amanda is this best! Had a small issue with phone and she fixed it with grace and professionalism. Will never go anywhere else! And Mercedes! Oh my gosh girl THANK YOU FOR YOUR PATIENCE!!!”
“The guy was supper cool and honest even when he had no good news to tell me or could help but hey, If you're a existing Metro Customer and needing a new phone that's how they are. Because of Metro I would've gave a 2 star rating. But because the employee was straight up, and the fact it smelled like pizza inside ?. That bumps it up.”
“Heather was an angel. Heather is the kindest AT&T worker that exist most likely. She helped me solve my problem over the course of about an hour and didn’t once look bothered to be helping. She’s knowledgeable, personable, and has amazing work ethic. Thank you for your help Heather!”
“I had an absolutely fantastic experience thanks to Natasha, who is without a doubt the best salesperson known to mankind. From the moment I walked in, she was incredibly attentive, welcoming, and focused on making sure I got exactly what I needed. She helped me get my new phone set up smoothly and efficiently, all while juggling multiple tasks like a true professional. Her ability to multitask while still making each customer feel important is seriously impressive.
What really stood out was how calm and professional she remained during a difficult moment. While she was helping me, a rude jerk came in and started yelling at her about parking in “his” spot. Despite the situation, Natasha kept her composure the entire time. She handled it with patience and professionalism, never letting it affect the quality of service she was giving me. That level of self-control and dedication to customers says a lot about her character.
Even while dealing with that interruption, she continued setting up my phone and made sure everything was perfect before I left. She explained things clearly, answered all my questions, and made the whole process easy and stress-free.
Honestly, the best thing that could have ever happened to that store is having Natasha working there. She’s amazing, awesome, incredibly skilled at what she does, and clearly cares about the people she helps. If every store had someone like her, customer service everywhere would be on a completely different level. I can’t recommend her highly enough.”
“We went to the store in Centralia wa and waited at least 30 min. No one even greeted us. We left and went to the store in olympia. Autumn immediately greeted us and took care of all our needs. Was very satisfied with her not so much of your lady at the Centralia store.”
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“Brock is an awesome dude, He was patient, transparent, thorough, empathetic regarding our financial situation, understanding, hilarious, down to earth, kind, He's a huge animal lover like Our Family and I'm recommending my Friends and Family to come over to the light side, the right side and request Brock ❣️”