The Verizon store in Tumwater offers a friendly and helpful in-person experience for customers seeking wireless services. Customers praise the staff for their quick, attentive, and knowledgeable service. Several reviews highlight the exceptional customer support provided by team members, especially when resolving issues or helping with upgrades. One customer shared that after facing difficulties with their old carrier and dealing with long wait times and unhelpful support, visiting the Tumwater Verizon store made the transition smooth and easy. The staff there not only fixed problems but also provided valuable advice on promotions and devices, saving the customer money. Another reviewer appreciated the fast and informative service from a young representative who listened carefully and recommended the right device, ensuring they left satisfied. Customers also mention that the store staff go the extra mile, taking extra time to help with phone issues or assist with transferring numbers from other carriers. Overall, the store provides a positive experience, making customers feel valued and supported during their wireless purchases and service issues. Whether upgrading phones or resolving problems, the team’s friendly attitude and dedication make Verizon in Tumwater a trusted choice for wireless needs.
Jesse was our sales representative, he provided top notch, fantastic customer service!
April 2024
I had Takashi help me. I had to get a new phone. I went from a iPhone 10 to 15. He was very nice, professional, polite, and got it all done quickly as well as let me know of all the promotions that were going on. He is a valuable employee.
February 2024
Very good customer service. We were here to buy new phones.
