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“We receive deliveries from Quinessa Muhammad who is absolutely amazing. She is the best UPS delivery driver we have ever had 10 stars
Always professional and courteous”
“Let me start by thanking ownership and management for the effort of making sure that I was taking care of. Let me say I do not know who the owners are but I would love to meet and shake your hand. It’s a rare thing when owners take the initiative and make sure it gets right. To everyone who reads my review this place will get it right if not the first time come on back they will get it right. Applaud to this UPS. If your in the market for a mailbox look no farther. Let the UPS store be your home and more. Oh yes one more thing don’t let the one stars be a deterrent. That I can almost guarantee if this stays in this ownership it will all become 5 star service.
Edit for update: I have been with this store for about 6 years. I have to say this store has some of the best customer services and really welcoming staff. I am very grateful to give them my service. Please if you are looking to ship or even purchase a mailbox, this is by far the best place to do it.”
“I have been using this Postal Annex location for years and have always had a great experience. The owners and employees have always been super nice and have gone above and beyond what would be expected almost every time I have been here. I would recommend them over every other shipping store in the Harbor.”
9:30AM - 6PM
3901 100th St SW Suite #5, Lakewood
Shipping Centers
“Jeannette was very helpful as a first-time sender! She even got me a better discount with a promo as Active Duty military. 10/10 would recommend to any kabayans in the area!”
“My go to UPS store!! Seriously The Best service & UPS store around!!! They’ll even help tape up your box without charging you $5 for a piece of tape ? like the one in Lakewood? Always friendly, available to help and courteous!!”
“I took three return packages in to be shipped, but forgot to take a photo of the return label that was required by one of the sellers. I called the UPS Store a couple of hours later and Albert(?) very kindly took the time to find the package, take a photo, and email it to me. He even called to follow up when the first email bounced! Thank you for such excellent customer service. I appreciate you!”
10AM - 6PM
2220 S 37th St Suite 8, Tacoma
Shipping Centers
“Big thanks to Garrett at this location for handling multiple last minute printing needs for me while traveling here for work!!! He took the stress out of my stressful situation - immensely!!! 5 stars for sure!!!”
“Truck Drivers delivering to building 300: Follow Google Maps directions, not your trucking gps. Stay to the left lane and follow signs for Matson. Check in with guard shack. Proceed to shipping and receiving office - window 3. Must have hi-vis vest and booking number.”
“Always ready to help me with whatever I am to purchase. The store on 121st & Pac Ave is Near my home and has convenient hours. Great employees even when the store is busy, they are there to serve with a great attitude! And most of my visits are to ship FedEx!”
“Min and her team at the UPS Store in Proctor are aces in my book. They helped me ship two much-needed boxes to Japan as part of my move, including helping me brainstorm the best boxes and being patient with me when I forgot a whole other item I forgot needed to be shipped. They did a great job making sure everything got there safely and securely, as evidenced in the photo. I gave them a PlayStation 5 in some bubble wrap and they made sure it could make the trans-Pacific journey in style.
If I were still living in Tacoma, I'd be using them for all my shipping and mailing needs.”
“We have a mailbox here where we get lots of packages delivered. We just love the people who work here. Every single one of them is friendly, competent, efficient and helpful.”
“I have been doing my taxes here for over 3 years and even tho I been moving to different states annia is always so helpful. She does everything fast and efficient and always with a great attitude. Everything is done through email and text and she still manages to answer all of questions and concerns. BEST PLACE TO DO YOUR TAXES!”
8:00 AM - 5:00 PM
One Sitcum Plaza, Tacoma
Shipping Centers
“Port of Tacoma is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone.”
6:00 AM - 8:00 PM
1314 E 26th St, Tacoma
Shipping Centers
“Quick delivery. Driver was very helpful and polite. When I spoke to the person in the office who sets up the shipment and delivery they were courteous and made sure that I was taken care of. Recommended A++”
“I had an outstanding experience at UPS. I had the pleasure of working with Sushan. She was kind and very patient with me. She made my experience a breeze, and I’m thankful!”
“Oh my gosh! These people are so nice. The 1st time I went in I thought dang they are having a good day the 2nd time I was like hmm they are so happy here and then when I went in this morning I literally wanted to work there. The lady that helped me was awesome happy smiling friendly and yes I really want to work there now. I REALLY LOVED THE ATMOSPHERE OF THIS SHOP”
“I have had many issues with amazons return instructions.. it always changes! and this stores staff overall has been amazing and patient with providing me exact insight on where and how to find my instructions in my Amazon account. Thank you Andrea for taking time to help me today.”
“The staff are all very knowledgeable and professional. They give you different options on your shipping, and they are patient and respond kindly to questions. There was a notary on site, and I know that they were working on various passport application steps with some customers.”
“The service provided was exceptional! Manny displayed professionalism, kindness, and friendliness. He efficiently resolved my request within two minutes. Without a doubt, this has been the best experience I've had at a ship/print office compared to other companies!”
“Overall good location. I went into you send a couple of faxes and the staff were very helpful. They were quite busy, but they were working to get everyone through as quickly as possible.”
“So amazed by the level of customer service we received this morning. We had a complicated package to ship and it’s been an absolute nightmare finding someone who could help us out. Shauna went above and beyond to help us problem solve and get this package on its way. Thank you so much!”
“It’s a very convenient location, and the store is very neat and clean and seems to have everything needed! The prices are fair! It’s a much better experience than going to the post office that’s for sure! The people that work there seem to be very knowledgeable and most of them are really friendly. The nice thing is is you can send something but USPS there as well.”
8:30AM - 6PM
3801 N 27th St, Tacoma
Shipping Centers
“This is hands down the best post office I’ve ever visited. The service is consistently excellent, and the staff is truly exceptional—always kind, knowledgeable, and respectful. Every customer is treated with dignity, and you can tell they take real pride in their work. Even when I'm across town, I go out of my way to come here because I know I’ll be treated well and my mail will be handled with care. Truly a standout location!”
9:30AM - 1:30PM 2:30 - 4:30PM
9040 Reid St, Joint Base Lewis-McChord
Shipping Centers
“The United States Postal Service provided excellent service. The employee I interacted with was very nice, friendly, and professional. They went out of their way to be helpful, answering all my questions with patience and a smile. It made the whole experience quick and pleasant. I truly appreciate their kindness and dedication to customer service.”
8:00 AM - 5:00 PM
1614 Lincoln Ave, Tacoma
Shipping Centers
“XPO delivered an exercise bike for me. Everything went perfectly. They called 30 minutes out, arrived on time. Moved their truck so it wouldn't obstruct a neighbor. They assembled the bike in the truck so as not to make a mess in my house. Delivery and installation was quick and careful. Team was courteous. Couldn't ask for a better delivery.”
“I don’t know about the customer service here, but the place is clean. Looks like it has everything like the normal USPS stores do. Parking can be difficult. Might be only street parking. Not sure if the parking lot adjacent to the store is for USPS parking and it has signs that unauthorized cars will be towed day and night. The hours are printed large on the door.”
“This is my favorite Post Office! I just love the atmosphere and people. I have become quite fond of Diane Barnes. She is always so positive and helpful! No matter how much stress, she never lets it show. I wish there were more people like her in this world. Such a ray of sunshine.”
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“I had to send out a big awkward vase to my brother and they worked with me for 15-20 minutes just to figure out the cheapest shipping option! They got the price down from $240 to $121, and earned a loyal customer. If you want a specialized, local business shipping experience definitely come here!”