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“I cannot say enough about the fantastic staff at Vancouver Cyclery, especially, Brad and Evan. Even though I purchased my bike elsewhere, they both spent a significant amount of time making sure I had assembled it correctly and that the gears and brakes were working perfectly. They both went above and beyond, even to the extent of fixing some or my assembly errors. Thank you, Brad and Evan, for being so incredibly helpful, friendly, and kind. You are such an asset to your company and exemplify outstanding customer service. To anyone looking for bikes or bike service, if you want great service and a great experience, look no further.”
10AM - 6PM
2905 NE Alberta St, Portland
Bicycle Shops
“Visiting Portland with my trusty Roadini when my devilish cup and cone bottom bracket decided to stop staying snug. They fixed me up and got me rolling again in minutes! Very friendly shop with lots of fun goodies to throw on your bike or your person. Thanks Golden Pliers! That boogie woogie bottom bracket was stressing me out!?”
“Had electrical problems with a bike I bought somewhere else they don’t really work on that kind of stuff there, but the person on the phone was helpful and directed me to a place. I could find what I was looking for.”
“When I went to check tyre pressures on grandson’s bike for the Portland Pedal Palooza “Kick OFF” Ride today, I found his rear tyre slashed! After hitting the first bike store with no luck - I let my fingers “do the walking” and found these guys at No Po Bike Works ( on N Killingsworth (NOT NE!))! GREAT FIND! Not only did they have the right size tyre & tube, but they promptly mounted it on the wheel (at a very reasonable price) in time for us to make it to the start of the ride! Thank you guys!
GREAT SERVICE! Great price!”
“These professionals helped me find a weird sized threaded pedal for a standing bike. Then they laced the petals with a shoe strap I had from my old pedal for free. I highly recommend this place. Very friendly and helpful.”
“Woody was very cool over the phone and Chloe helped a ton in store. She showed how the new electric mountain bikes worked, the GPS etc. Walked out with a few items and have a few items I'm looking to buy hopefully soon.”
“Marlainna, Angelena, and Liz were all very helpful and knowledgeable helping me get set up with a Tern Vektron with all the accessories. Very happy with the entire shop's service and my purchase! I think folding bikes are criminally underrated, it's amazing that they're now available with electric assistance”
“Owen provided excellent customer service. From the moment I walked in he was not pushy answered all my questions. Walk me through the bike at purchase. Perfect!”
“Andy the the team at Evo Portland come with the best customer experience and service in the industry. Awesome to know Portland has a store and a shop it can count on!”
“From rocky start to smooth finish.
Left 2 bikes for some repairs. Was given a done by date. On that day we called to check and we told ‘Do NOT call us! We will text you when they are done’ Needless to say I wasn’t impressed. After another full week we finally got a message that the bikes were finished. When we picked them up we politely complained to the manager and told him how unprofessional that experience had been. He not only apologized, but comped the work. Went from ‘I will never come here again!’ To ‘I’ll be back.’ It was stellar customer service.”
“I really enjoyed my bike fitting experience, it was very thorough and thoughtful in a beautiful space. As a newer cyclist, I was particularly grateful for the learnings I received on getting power out of my pedal stoke, my posture, getting the most out of my bike, and potential muscle/flexibility imbalances that will impact my ride. I would recommend this to anyone who wants to feel 100 times more comfortable on their bike. Thank you Michael and Brian!”
“I bought a Vvolt last year and since then it has become my primary mode of transportation. It's so fun to ride and I can get most places in about the same amount of time it'd take in a car, especially when you factor in time finding parking.
I had an issue with my battery recently. The Vvolt team was responsive and quickly worked to get me back on the road. It made me glad I paid a bit more to buy a locally made bike, rather than buying online.”
“Fantastic shop! Bob was super helpful. I took in my bike for a flat and he refitted my chain for free just because he noticed it was off. He was also able to sort out a battery issue that I had that I hadnt even gone in to have fixed. 10/10 service. Will be the only shop that I use going forward.”
“Big thanks to the team at Joe Bike! We stopped by yesterday on a whim as I was having some issues with my gravel bike. As soon as we arrived, we were greeted and told someone would be with us shortly. The staff are super friendly, attentive, and really accommodating.
The store itself is really well stocked with quality bike gear from well-known brands, bar tape, panniers, bags, bars, and more. They also mentioned they can order specific parts if needed, which is great to know.
I ended up getting a quick derailleur service, which only cost $15 and was done in under 30 minutes while we chilled outside with a soda. They even took a quick look at my boyfriend’s bike as he had a small gear issue.
Great service, we’ll definitely be back soon for some bike upgrades. Such a great addition to the local bike community!”
“Thank you Stephan for taking the time to help me find the right helmet for my daughter. Bringing over a little mirror so she could see how she looked in it was the cherry on top. You care and it shows. Thank you”
“I’ve been here twice and still haven’t purchased anything, but both times I was treated extremely well. Super knowledgeable and very helpful folks.
This is a small business run for riders by riders. If you can’t get in touch with them right away — keep trying. They are worth tracking down and they deserve your local business.
Can’t wait to come back in to order my new bike tomorrow!”
“Universal Cycles is a fantastic bike shop! They are very knowledgable and their prices are very competitive. Billy and his staff were great. I was suprised that they often beat on-line price and was impressed by the depth of their iknowledge. Great prices, amazing service, and a friendly, inviting atmosphere. Why go anywhere else!!!!!!!!!!!!!!!”
“Quality parts. I bought REAL ball bearings. The kind that give you piece of mind as you ride. I only spent $15 and got the bearings plus 288mm spokes. All cut to order.
I recommend.”
“The fact that I’ve yet to review this place is insane. To have such a place here in Portland has been amazing. Great selection, and, did I mention the staff? Super friendly, always accommodating, chatty, helpful. I’ve had zero issues shopping at BTD over the last 5 years. It’s just a great place to get what ya need, and they are a local biz that support the local scene ya know what I mean?! Plus they are always so kind to my doggo when I swing her through (Maple Bar!). I can’t recommend this place enough. They have all the bags you could need!
It IS a retail shop, they DO NOT do bike service/maintenance.”
“Great folks running a great quality, super fairly priced, inclusive and kind bike shop. It doesn't get better than this spot- this is a bike shop for the people. Nothing super fancy or fussy- just quality mechanics, great service and a mission to get everyone out on a bike!
This will be my shop going forward. Highly recommend.”
“This shop was so accommodating with my schedule and unique shipping situation when I was in town and found a bike I wanted to get back home. They were also quick to answer all of my questions. I ended up buying a bike there and they had great insight and suggestions for care, fit, etc. Was very happy overall.”
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“Edward and Stephanie were friendly, helped get my bike quickly fixed had 2 flats. Will be coming back again to get some new accessories for my bike. Recommend to go here(:”