This Verizon store is known for its amazing customer service and hands-on support. The staff, including knowledgeable employees, are frequently described as going above and beyond. They assist with complex multi-line and multi-device issues, help figure out plan details, and provide thorough help when choosing new phones, explaining the pros and cons of different models without making customers feel rushed. The service is professional and appreciated, with staff even helping to contact Verizon customer service directly to resolve problems. The store itself is small and not flashy but should not be overlooked. Employees are dedicated to seeing complicated processes through to successful completion, earning future business from customers. The team provides excellent care, from fixing phone issues after updates to cleaning devices and recommending useful accessories. This location has earned high ratings for these consistently positive experiences.
SAKRI WAS VERY HELPFUL IN WALKING ME THROUGH A NASTY VIRUS. SHE CLEANED IT UP. SHE IS VERY PROFESSIONAL, AND PEOPLE FRIENDLY. SHE IS AN ASSET TO VERIZON.
June 2026
Chilton was fantastic with helping me switch from a Samsung to an iPhone. I couldn’t have asked for better help thousand stars thumbs up.
May 2026
Excellent customer service. Leo has gone above and beyond to help us understand our services. We also appreciate his honest opinion.