Internet Service Providers in Vancouver, WA

“Riley & Sakari provided exceptional service. They helped me get the best possible price, were enjoyable to work with, and were very knowledgeable. They answered all of my questions (there were many) & made the entire process as quick & painless as possible. Highly recommend coming to this store. The entire team was a treat to work with.”

“I have had an incredible experience starting service with Silver Star for our home internet. Luke came out to do the install and has gone above and beyond in making sure the connection works for my at-home set up. Couldn’t be happier with the service provided!”

“Staff are so helpful here! Recently upgraded phones and added watches. They were great at explaining details of plans and making sure I received all of the discounts and specials!”

“The staff here were super helpful and patient with my mother in law as she tried to pair her new phone with her hearing aids. Brenden was the best, working with her multiple times and always trying to find a solution to her issues. I recommend t-mobile and this store.”

“Just left from there about 5 minutes ago and the young lady who helped me I believe her name is Tiana great job she's really patient and that's a beautiful thing to have in customer service”

“I had a really frustrating experience with the T mobile customer support line a few days ago, but once that fiasco was over I decided to go in store to get a new S26. Porter helped my husband and I. He went above and beyond to work with us, the app and the account information on his end. T mobile is running several promotions for the new phone, but I qualified for none of them when I walked into the store. Porter worked with us to change plans around, calling 611 himself (saving us from the 7th circle of hell that that experience is) multiple times and doing some work around to not only get me my new phone, but get it with a promotional rate. Thank you so much Porter! You were absolutley fantastic and so helpful. We really appreciate all of your effort!”

“I had a great experience today with Jack (has also been rated under the name of Zack). I bought a new phone and it needed a sim card. I already had a T-Mobile account. Jack advised me I could use my old phone sim card and he quickly changed the sim card. Jack then set up my new phone up and transferred all my data. While this may not seem like a big deal to most, it saved me time, and I learned some things from Jack too.”

“I initially tried resolving my issue by calling Verizon’s business hotline, but after being disconnected multiple times and getting nowhere, I decided to visit this store in person. That’s when I met Jen, who turned everything around. She was incredibly helpful, patient, and worked with me over several days to get everything sorted out. Her dedication and customer service were outstanding. If you're having trouble getting support elsewhere, I highly recommend coming to this location—especially if you get the chance to work with Jen!”

“Jake helped me get a better phone. I think it's Jake. Now I wonder if it was Jack.

But he also found that I have been paying for a landline. And helped me cancel it because who has a landline anymore”

“This is my go to shop when I need in store assistance with T-Mobile. Rarely do I come here but when I do the staff is always friendly, professional and helpful. I also come to this location because it's an actual T-Mobile branded store, not a reseller. If you need assistance with your phone service I'd come here.”

“This is another neighborhood store near me. About two months earlier I looked to switch my internet service provider to a more secure and reliable technology, after learning about a year before that, the 5G or cellular network that I switched way back from Comcast’s cable internet provider due to price increases for a cellular internet service provider that cost less than 30% of what I had been paying for through Comcast’s cable service back then during COVID 19. There were some anomalies that I noticed throughout my network. I was suspicious of bad actors trying to evade my network.
By the way I’m not afraid of the government. No matter what internet connection technology people use. You can’t stop the government and law enforcement. That’s the truth.
Now to the point. I did this research through Gemini Yeb the AI that people scared. Yes you have the right reason to be scared.

Security, speed and the bottle neck that cellular internet connection is the greatest reason for me to switch back to the old cable network for internet service. What difference I found is first I went online and tried to sign up, it took me almost all day chatting with kind of not smart ai, wasting time then chatting with real humans who could make some important decisions. Then I passed due to my wife illness progressing. Finally I got a chance to stop by the comcast store near by late almost close.
There’s boom this guy said I will be with you shortly, I think his name was Steven or whatever. I think oh yeah I believe you. And then he just right next to me. Speaking calmly politely and I told what I needed. He started to type and run in the back room came back with a box and by the time I played with my phone. He done and even gave me a new account because the old account tied to some remaining balance from the past that was not even my fault. I told him straight out I can work with you if you take some responsibility and reduce the amount not much just over $100 bucks. He kindly said I will send a note to billing related to unpaid account about what I said. Quick and easy done before the store even close. Now compare the online to the local store you can see night and day, but maybe I’m lucky. Because some sales person in my local Verizon would made me wait almost two hours for activation a travel router. That person didn’t value their customers time.”

“My representative was so kind and respectful. The process went smoothly, I appreciate that. No one wants to stand in line in their busy life, this store was quick and precise”

“They were able to help me get into a last years model phone, 16 plus, but a little disappointed, was talked into adding a new line to get a free phone, so I now for 3 years, have to pay for an extra line I don’t need. Not sure what happened, as 2 of my lines were eligible for upgrades.”