Impact Collision Center is highly praised for its excellent customer service and quality repairs. Customers appreciate their quick response, thorough communication, and professionalism. The staff is helpful, friendly, and knowledgeable, making the often stressful process of car repair much easier. Many reviews highlight how Impact provides detailed estimates, explains every step clearly, and works efficiently to complete repairs in just a few days. The shop is known for its perfect paint matches and high-quality work, with some customers mentioning that their cars look like new after the repairs. Impact also goes above and beyond by cleaning and detailing vehicles, even after major damages like being hit by a bus or hitting a deer. Customers feel at ease knowing they are in good hands, and they trust Impact to do right by them. Overall, Impact Collision Center is recognized as a professional, reliable, and friendly collision shop that prioritizes customer satisfaction and quality workmanship.
Jerry from the beginning was knowledgeable, forthright and honest. If you want a honest place to trust your car come here. All the reviews made me decide on a body shop. Fast quality work done right here. Quick turnaround time and transparency from start to finish. I believe this is the best bodyshop in Yakima. Thanks Jerry!!
August 2026
I've only gone in for an initial quote, but Jerry was super kind and very efficient!
May 2026
Jerry is amazing. I called him in the morning letting him know that my car needed a replacement. He worked with my schedule and explained the process accordingly. The day of repair he made sure to have my car by lunch time. I have recommended Jerry to my co-workers and friends. I will definitely go back with any future... read full comment
