“It took 3 hours but when we left with 4 new phones and an unbelievable plan, we were excited and completely satisfied. Aaron answered all our questions, added all our accessories to our phones and laughed at our ridiculous jokes. Thank you, Aaron, for all your help.”
“I had a great experience at the store thanks to Nick. He was incredibly helpful, patient, and knowledgeable. He made sure I left with exactly what I needed. I really appreciated their friendly attitude and professionalism. Highly recommend asking for them if you visit!”
10AM - 8PM
105 3rd Ave, Beckley
Mobile Phones
“We have been having billing trouble and trying to get it corrected by customer noservice using chat and phone calls.The store manager called corporate and is getting the case transferred to him. The store manager has dealt with us for nearly 10 years and has always been helpful.”
“Went in for screen protectors for 2 of our phones and a question about a new phone I have. I was in and out with screen protectors put on and questions answered in a matter of minutes. Easy as it should be.”
“It's pretty good service, I could probably build something better, but not my place not my field. Morty just uses his as his jack phone you know what I mean. But fix the service cause my 5g drops out and LTE ain't picking up with new phone so. I'm Rick Sanchez here saying go with t mobile, all right brrrp, hey where , where's my $ Shawn? Where f$#&_ is Shawn? Shawn !!!!”
“Justin was very knowledgeable and provided awesome service from start to finish. He even put screen protector, camera protector, and case on phone for me. Thanks again Justin Scott!!!!!!”
“The sales person was pleasant and helpful with getting my son a phone and added a line that fits my budget and it has more in this store then the one off Second Avenue. I give this store a 5 star.”
“David @ the Beckley Crossing store has been amazing! He went above and beyond and customer service was top notch! Upgraded 3 phone lines in no time at all very first thing in the morning! You can always tell good customer service when you have worked in customer service and he provided the best customer service I have seen in a long time!”
“I arrived at 4:15pm with a phone that was not working. I picked up a repaired phone at 6:15pm! Chris put a new battery in my iPhone and the problem was solved. He explained their policies and encouraged me to return if I had any more problems. I highly recommend.”