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“Aaron and Bobbi are awesome! I love working with them. Very friendly and very helpful! They will work with you on any phone or device you need! Definitely recommend going to one of them”
“Zach, at your South Hagerstown store deserves, Employee of the Month!.....or year!.....While attending our needs and questions he was able to respond to and direct fellow associates both in the store and on the telephone with an associate at the store across town. In the midst of his multi-tasking, my wife nor I ever felt like Zack was neglecting our situation.I am impressed and hope thatUS Cellular is, too. I'd say he's a keeper.”
“Shannon was literally the best at her job! She was very informative and so lovely to deal with! It’s a shame the company is causing her to leave cause I won’t be going back since she won’t be there!”
“Excellent service. The owner really did an outstanding job. I was highly impressed. It normally takes an hour. He was done before that. The service is excellent can't say it enough. If you need your phone fixed stop here asap.”
“I always receive good service and kindness at the Valley Mall location. I am so grateful for that location. I feel confident that whatever problem I experience, I will receive thorough, immediate, and professional assistance. Thank you Verizon!”
“I personally like AT&t mobile. I ended up switching from AT&t to Verizon on a normal cell phone plan. I figured out that was a big mistake and I ended up going back to prepaid AT&t. For two different cell phone plans on Verizon, it ended up being almost $400 for every bill monthly. They had lied to me and told me that my bill would be $250 and no more. They guaranteed me and gained my trust just so they could make a sale and gain commission from my vulnerability because I did not know much about telephone plans. Verizon is the absolute worst but AT&t rocks!”
“Excellent customer service at the stores very experienced and helpful. But stay away from those crocks that go to the Walmarts thru a temp agency trying to sell you phones don't fall for there lies ,trust me your better off going to the actual store I've experienced those Walmart sells reps and they lie and are scammers but I'm in the process of taking care of them legally. Just save yourself the headache and go to the actually at&t stores”
“The young man who assisted myself and my husband was knowledgeable. He was fast , he had us in and out. We purchased an iPhone 14 and 3 accessories with 20% off each. We were taken care of in less than 20 min. It was the fastest visit I've had in ATT at the Valley Mall.”
“JEFF and Jeramie went above and beyond they both deserve a raise !!! They great at helping me was very patient and as I was waiting I seen them both help a elder lady and mother was very patient and offer things above and beyond to help them as well this my first time with US CELLULAR AND NOW IM A customer I switched from Verzion and I would 100% suggest everyone goes gets the whole staff very friendly and patient thank you guys again I’m a long term customer!!”
“OMG! What wonderful customer service at this store! Tevin goes over and beyond for his customers!!!From the moment I walked into the Hagerstown store due to a stolen phone plus help with being locked out of my tablet...he is truly their employee of the year!Thank you, Tevin!You totally rock! 5+++***s!”
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“This is Joyce N. I am very happy with the help Terry Shepherd provided in transferring my number and service. He patiently resolved issues caused by my former service provider.”