Walgreens, a popular pharmacy and retail chain, has received mixed reviews from customers. While some have had positive experiences, others have encountered challenges. One customer praised the friendly and helpful staff, particularly at the pharmacy. They were able to get a significant discount on a medication that typically costs around $100. However, the customer noted that the staff can sometimes be slow, but emphasized the need for patience given the demands they face. Another customer had a "great first-time experience" at the Walgreens Pharmacy in Martinsburg. They were impressed with the efficiency and smoothness of the process, particularly the assistance provided by an employee named Alicia, who guided them through the necessary steps. The photo department also received high praise, with a customer highlighting the exceptional service provided by an employee named Bobbie. Bobbie went above and beyond to ensure the customer's order of over 100 Christmas cards was perfect, even calling to address any concerns. While the majority of reviews were positive, some customers have had negative experiences at other Walgreens locations. However, the staff at the reviewed location were described as polite, helpful, and understanding, even during challenging times with staffing shortages and increased demands. Overall, Walgreens seems to provide a mixed experience, with some locations and employees offering excellent service, while others may struggle to meet customer expectations. The reviews suggest that the pharmacy and retail staff are generally hardworking and dedicated, though customers may need to exercise patience and understanding during periods of high demand or understaffing.
I get conflicting information about whether my prescription is ready to pick up
March 2026
This is the worst place your provider sends orders over in morning and still not ready for two days later and they blame it on the insurance. Not recommended!!! Deserved zero star but won’t let you move on. Without hitting one .
March 2026
Absolutely horrible pharmacy to deal with. They refuse to fill 90 day scripts, only 30- so they collect more copays, they are rude, disrespectful & arrogant. Horrible management from top down.
