Lowe's is the go-to destination for home improvement needs in Morgantown, WV. Customers can find a wide selection of gardening supplies, new appliances, paint colors, and patio furniture. The staff is knowledgeable and friendly, providing great customer service without being pushy. Employees know where items are located and can suggest alternatives, making shopping easy and efficient. The store is well organized and offers a variety of products, contributing to a positive shopping experience. Many customers appreciate the competitive pricing and express satisfaction with the helpfulness of the employees. However, there are concerns regarding standardized truck delivery fees, which some feel should vary based on distance. An unfortunate delivery experience involved damage to products due to improper handling. Despite a few delivery-related issues, the overall service at this Lowe's location is commendable. Online ordering with store pickup is quick and convenient, and the service desk is always ready to assist. One employee, noted for exceptional service, went above and beyond to help a customer with a pricing issue. Overall, Lowe's in Morgantown stands out for its friendly staff and well-stocked inventory.
Jaedon was very helpful and polite and does a great job. Thanks for the help with the mower Jaeden . And Kathy who checked me out was very polite also and it was very pleasant thank you both of you
August 2026
I arrived in the nuts/bolts aisle and an employee named Marcus, I believe, asked if I needed help. He helped me and another customer at the same time and was super helpful and nice. I cannot say enough positive things about him. Great JOB!!
July 2026
They have just about everything anyone needs for building construction but the prices of everything in my opinion is totally outrageous highway robbery unbelievable how much everything cost there
