Lowe's is the go-to destination for home improvement needs in Morgantown, WV. Customers can find a wide selection of gardening supplies, new appliances, paint colors, and patio furniture. The staff is knowledgeable and friendly, providing great customer service without being pushy. Employees know where items are located and can suggest alternatives, making shopping easy and efficient. The store is well organized and offers a variety of products, contributing to a positive shopping experience. Many customers appreciate the competitive pricing and express satisfaction with the helpfulness of the employees. However, there are concerns regarding standardized truck delivery fees, which some feel should vary based on distance. An unfortunate delivery experience involved damage to products due to improper handling. Despite a few delivery-related issues, the overall service at this Lowe's location is commendable. Online ordering with store pickup is quick and convenient, and the service desk is always ready to assist. One employee, noted for exceptional service, went above and beyond to help a customer with a pricing issue. Overall, Lowe's in Morgantown stands out for its friendly staff and well-stocked inventory.
Excellent availability of tools and other resources. Employees were friendly and patient. Costs were expected and the entire shopping experience was great!
December 2025
Very helpful and friendly staff. Prices aren't outrageous.
December 2025
Always has what I need.. Great friendly service and helpful everytime
