Wireless Zone, a Verizon Authorized Retailer, offers a wide range of Verizon products and services, including unlimited plans, family and single device plans, no contract options, international services, and business plans. Customers can find competitive prices on popular phones, tablets, and accessories from brands like Apple, Samsung, Google, Motorola, and LG. The staff is dedicated to helping customers choose the right device for their needs and lifestyle, providing excellent customer service. Many reviews highlight the helpfulness of employees such as Jasmyn and Markiece, who assist with device activation, plan adjustments, and troubleshooting. Customers appreciate the patience and attention to detail, especially when dealing with complex issues like transferring data or switching plans. The store maintains a clean and welcoming environment, and customers often mention their satisfaction with the overall experience. Long-term customers praise the store for consistent quality service over the years. Wireless Zone combines Verizon’s reliable service with the personal touch of a local business, making it a trusted place for device upgrades, plan changes, and technical support. Overall, the store is recognized for its friendly staff, helpful assistance, and dedication to customer satisfaction.
Jasmyn was AMAZING! helped me with my phone upgrade and was super patient, respectful, and knowledgeable about all things iPhone. She is definitely a valued employee and should be seen that way!
April 2024
Excellent customer service from Matt. I needed my number switched over and he walked me through the process. He unfortunately couldn’t do it him self because they don’t have access to that. But fortunately he was their to assist me and make sure it was officially switched over.
April 2024
I have wonderful things to say about Verizon. We made the switch to Verizon and we're happy we did. The service and attention to detail given by Jasmyn was fantastic!