11AM - 6PM
539 WV-34, Hurricane“I visited the Verizon store in Teays Valley today. I was assisted by Madyson Larch she is amazing! I upgraded & switched from T-mobile. She was so nice and patient with me & my half broken phone. ? Team Verizon all thanks to her!!”
“LOVE dealing with this store.. best att store in the area... the experience was fast and easy .. Dustin is a great manager and the store is very welcoming and service was amazing ? ?Loving my upgrade thank you!”
“Very helpful staff and knowledgeable about products. Helped me get my phone back in order after it acted up after an update. Laura helped us with our purchase and our phones. Close to eateries and gasoline. Close to interstate and route 60. Hours are til 8pm.”
12 - 6PM
58 Nitro Market Pl, Cross Lanes“Just want to thank Terrance and his wife for the service I received when visiting the Nitro Marketplace Location. They were very informative and professional and helped me select a plan that will give me additional benefits and better suit my needs. They were very mannerly and I appreciate all they did to assist me with my phone plan.”
“The staff is pretty friendly and quick just dont call customer service if you are having problems with your phone or home internet! They will tell you the same thing every time. There's always work being done to the towers.”
11AM - 6PM
4120 WV-34, Hurricane“Stopped by this T Mobile store for info about switching carriers. Received fast, friendly, knowledgeable service from associate Isaiah. He went over everything I needed to know and helped me decide on the correct plan for myself and my family. Excellent service! I’ll definitely be switching!Thank you so much for great employees like Isaiah. Customer service is a big deal to me and I was not disappointed here.”
“The Teay’s Valley Cricket is awesome! It’s always so clean and Savanna and Timothy are so knowledgeable about the phones they are selling and are always willing to help me with any questions I have!”
11AM - 6PM
54 Nitro Market Pl Ste A, Cross Lanes“I don't give 5 stars because the customer service phone representatives. They have got my billing so jacked up so many times, even tho I have never missed a payment. I pay like clock work but still get punishment with extra fees. For the crew that works at cross lanes, are completely amazing. They try to help with everything possible, and make you feel comfortable and not awkward like some places. I give those guys a five star, keep being awesome.”
“Went to boost and the guy who helped me was very professional he told me what the problem was and he went through step by step with me just in case I have problem again I was in and out less than 5 minuites”
“I needed to walk out of the store with a working phone after losing mine in a very bad car accident the day before. Hayden was jumping up to help us the minute we walked in, and helped us keep our bill the same price despite adding a fourth line to the account. He worked perfectly within the store's parameters to get what we needed done in just one sitting. Also, Hayden was very kind to us and patient with me considering the car accident. I was still shaken up, but he took his time to make sure he understood my needs and took care of them.”