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“Always, I have experienced outstanding Customer Service from all the staff at RUNAWAY SHOES Appleton location.Scott Downard, Manager, has “gone the extra mile” to listen to my needs, promptly placed my shoe orders, communicated their arrival, and made sure they are a good fit. Scott is the most knowledgeable and skilled Shoe Store Manager and Customer Service Provider I have encountered.Scott is a respectful, caring, pleasant and efficient individual.It is a pleasure to be a loyal customer of RUNAWAY SHOES in Appleton.”
“Purchased our playset a few years ago and decided to hire for staining this past summer. Brian did an amazing job! After seeing how much detail and work it took we will definitely be hiring again. Thank you Brian for making our playset look new and wish we had done it sooner.”
“I just want to send a personal shout out to Sara(h), the young lady that helped me find EVERYTHING I needed for my daughter’s first year of softball. She brought me down all the isles and helped me figure out what pants were good (I wasn’t sure on etiquette for the sport) down to how to tell what bat works for my daughter, helmet size etc. I would have left there with stuff going on a whim had she not helped me so thank you again for making the shopping trip easy for us this morning!”
“WOW!!!!!!My definition of quality is "Making the customer believe they are getting more than what they paid for." I went there for a new wedge and bought a wedge and a lesson. I definitely received more than I paid for. I live 2.5 hours away and am looking for excuses to get back to that area. What an experience!!!”
“This was my first time shopping in the store, was there to pickup some boots I ordered online. I took a look around and there's a great selection of outdoor gear, the service that I received was great and I even became an REI member.”
“Pretty neat store. Located in a tight area for traffic, but it's not too bad getting in and out.Owner is chilled and has regulars whom come in and chats with mostly about fishing (obviously). He has knowledge on the topic that's for sure.Store wise it's crowded with product, but organized neatly and precise which helps a lot. The selection and variety for material is off the charts from panfish to musky, walleye to trout- everything you need for Wisconsin fishing. Of all the product there I saw only one 'out-of-stock' sign.Pricing is decent. Similar to big-box retail, but pricing on hooks you get great deals. Clearance area is good on pricing and variety too.Definitely will be back.”
“Barry, in the golf department, was so wonderful to work with. He took time with us to make sure my son got the right equipment, and he was patient and very knowledgable!”
“Stacey is a super nice guy that worked with me to customize some jerseys for our local independent baseball team. He went out of his way to make sure every detail was correct and gave us a very fair price. Since that first visit I have used them probably 10-12 more times for all types of orders for my personal use as well as for the business I run. His prices were fair and I have zero complaints…”
“I purchased my first ball from Tim and he was very helpful and knowledgeable. Walked me through my game and what would be best for me. Had my ball ordered and drilled in less than a week.”
“Great local company to work with! They were speedy and the items look great! Ordered various items that were screen printed and some were embroidered items. Definitely recommend them!”
“A trusted, family-owned dive store! Great customer service & very knowledgeable. Always reliable and helpful when it comes to purchasing new gear or servicing old equipment. The local summer dives they organize are a lot of fun, as are their dives trips (i.e., Lake Superior, Illinois, Florida, chartered dive boats).”
“Today I was shopping and we power walked from Sheels to Athleta ,… anyways a girl named Ingrid was so sweet and we were on a tmr crunch! By the time I was done picking out my pink shirt she was already for my mom and I to check out! Thanks Ingrid for all your help today!!”
“Don't expect to find any Jordan High OGs here. They always sell out for men. But otherwise you can find some really nice shoes here, and for a good price! The clerk/cashier was very nice, and have me some advice on what would go with my new Air Forces. Great place, definitely will come back when possible.”
“Went in for new shoes. Ed was really awesome!!! He has helped me before. He is very friendly and very knowledgeable. He had answer/recommendation for everything I could ask. It's not common to find people that actually want to engage with customers nor is it common to find people who know so much. Ed really made the experience enjoyable and my wife and I really love the shoes he helped us find. I will go back because of Ed.”
“I’ve been coming for years, and I disagree with a lot of the other reviews. So many people don’t understand store etiquette and believe they can do whatever they want and boss people around. Staff is helpful and kind.”
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“Leah was incredibly helpful, knowledgeable and encouraging through the whole process, and I came out with shoes that I couldn’t wait to put on the next day! So happy!”