Verizon in Appleton is a business that offers a range of mobile, 5G home internet, and business services. Customers can visit the store for assistance or choose to schedule appointments and place orders online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The staff is praised for their expertise, patience, and friendly service. Multiple reviews highlight employees like Max Walter, Cody, Ryan, and Blaine for their helpfulness in setting up new phones, accounts, and handling replacements with care and professionalism. Customers appreciated their willingness to work beyond scheduled hours to ensure satisfaction. However, some reviews mention longer wait times during busy periods, though customer service was still rated as excellent once attended to. Notably, a negative experience was shared about an unhelpful and disrespectful manager at a different location, contrasting with the positive interactions elsewhere. Overall, Verizon in Appleton is recognized for friendly, knowledgeable staff and convenient services, making the process of upgrading or setting up devices smooth and efficient for most customers.
Dylan did an amazing job, I was in and out in 5 minutes with my new phone ready to go!
December 2025
Devon and Ty did a great job helping me through some issues with getting my new phone activated.
December 2025
I want to thank Tyler, Ryan, and Alex for a remarkable experience. I recently changed from US Cellular to Verizon and all three helped make it a seamless transition. I appreciated the knowledge, kindness, and support they provided. I am excited to be a new customer to Verizon!
