“Alicia was so kind, caring did everything she could to help me get a phone. I went in there with a shattered phone and no way to get a code. She helped with getting my code and helping me find a new phone. I also went in there with 7
kids and she was so patient with me. She was truly a blessing.”
“Abbey and her team at verizon Janesville were awesome. They stayed almost 30 min after close to try to get my problem with switching over from mobile figured out. Very friendly and helpful. Would give them 10 stars if I could.”
“The people on phone and in person in Janesville store were very helpful but corporate is not very helpful to the satellite stores. They are left in the dark with switchover coming. Satellite stores are force to sit in store without phones to help local customers. You would think simce May 1 was the cut off/start of switchover, in my opinion very poor corporate customer service. Do better T-Mobile/US cellular!”
“Marcos helped me with the trade in process then helped get my new phone situated and everything transferred from my old phone. Customer service 10/10! Thanks Marcos!”