“Store manager was awesome, she was working by herself but was still able to help us switch from multiple carriers and other people who came in. She even went out of her way to help us find deals on our new plans. Highly recommend.”
“I've been to this location numerous times and each time the staff has been nothing but amazing. The young lady who works there is awesome and has been there to solve both the major issues I faced. Thank you team and thank you Cricket!”
“Damarri in Beloit WI is the absolute best! Her customer service skills are exemplary. She was patient with our non-tech knowledge & so very helpful. I highly recommend her as well as this u.s .cellular store.”
“Not usually too excited coming in here but, Sofia gave me a great experience: she was very positive and determined to solve my phone issues - which she did! Thank you Sofia!!!”
“I survived a nightmarish experience with deactivating an old phone which got broken, cracked, and dropped into a fresh bowl of toilet water...I think I should have flushed it! I received zero help from the store it was purchased through in 2017. When countless people told me to go to Cricket...I did. And...what a fabulous help and outstanding customer service, above & beyond excellent. Miguel is the man to see at the Cricket store on Prairie ave. Where the old Kentucky Fried Chicken and Shopko parking lot. Can't miss them. Go...tell them Sherri Chamberlin sent you!”
“I came in with an issue of downloading photos. I went to several places trying to download the photos. But for whatever reason. I couldn't get it done.
I saw Ryan at Ubreakifix. He quickly discovered the reason that I was having trouble. He showed me exactly how to download the photos. We worked together. And before you knew it everything was good.
And to my surprise. He didn't charge me anything.
I had been trying to get these pictures downloaded for 5 months. He had a solution within less than 1 hour.”