“Marcos helped me with the trade in process then helped get my new phone situated and everything transferred from my old phone. Customer service 10/10! Thanks Marcos!”
“Outstanding Service Every Time!
iFixFast Repair and Accessories in Janesville has been amazing! They’ve fixed my son’s iPad twice now, and both times the service has been quick, professional, and flawless. The staff is friendly, knowledgeable, and clearly take pride in their work. It’s great to know there’s a place you can trust to get things done right the first time (and the second time, too!). Highly recommend them to anyone needing reliable tech repairs!”
“My family came here to switch from T-Moblie and Ryan made this process so much eaiser. He was very clear on costs and with any questions we had. The customer service here is leagues better than we ever had at T-Mobile! Very happy we swtiched!”
“Jera was so amazing helping me out with my phone.she was able to help me with my work login in. She deserves a raise and a bonus because she is very knowledgeable and great at her job! Thank God for her! Dre helped me not that long ago and was a incredible person! I will always choose this location!”
“Alicia was so kind, caring did everything she could to help me get a phone. I went in there with a shattered phone and no way to get a code. She helped with getting my code and helping me find a new phone. I also went in there with 7
kids and she was so patient with me. She was truly a blessing.”
“Very helpful. Even though she wasn't able to unlock my phone, she was very helpful in both trying to fix the phone herself but also told me exactly what I have to do to call and get it worked out. This is a very good store.”
“The people on phone and in person in Janesville store were very helpful but corporate is not very helpful to the satellite stores. They are left in the dark with switchover coming. Satellite stores are force to sit in store without phones to help local customers. You would think simce May 1 was the cut off/start of switchover, in my opinion very poor corporate customer service. Do better T-Mobile/US cellular!”
“Ashton is the man. I called today to get an update on my daughter's IPhone and once I told him we were leaving for Vegas in the morning he said, I got you! I'll have it done this afternoon for you. Thanks for coming through, Ashton.”