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“Thank you Brandon and Jess (Janesville, WI) for your determination and patience with trying to support us with our phone transfer issues from US Cellular to AT&T! It’s greatly appreciated. Jess especially for even willing to stay late. Tech support thru AT&T could learn some serious customer service skills from you! Too bad they can’t clone you!”
“Caden provided outstanding service today. Even with the store being busy and handling everything on his own, he kept everyone in good spirits with his positive attitude and friendly apologies for the wait. Caden is a ROCK STAR and we appreciate the awesome service he provided.”
“Store is really clean, really presentable & the gentleman really kind and helpful, helped me solve the problem we had, and got a new phone for a really good price ??”
“Jera was so amazing helping me out with my phone.she was able to help me with my work login in. She deserves a raise and a bonus because she is very knowledgeable and great at her job! Thank God for her! Dre helped me not that long ago and was a incredible person! I will always choose this location!”
“Most definitely fast with getting the job done guarantee satisfaction with the work that is being done on your phone and once it is returned, it is like it’s new. I definitely recommend I fix it fast as your phone repair service when in need of having repairs done the owner is an outstanding person keeps you entertained through conversation while your phone is being repaired so it is never a boring wait Definitely five stars”
“Very helpful. Even though she wasn't able to unlock my phone, she was very helpful in both trying to fix the phone herself but also told me exactly what I have to do to call and get it worked out. This is a very good store.”
“I just came from the Milton Ave Boost store.As a manager at Local chain in janesville I have not had such great service as I had today! She was the best! Very informative! Smart girl! Give her a raise!! I'm not sure of her name but think it was Kerstin.”
“I was having much trouble with my cell phone Samsung S22 Ultra and I went to the Beloit US Cellular store and they were absolutely no help! They sent me away without a solution for why I couldn't see my text messages, never asked me about storage uninstalling/reinstalling the app or anything. I then went to the Rockton, IL US cellular they were somewhat helpful they told me to clear out my storage. But Bailey at this location for Janesville was a life saver!! She knew the problem immediately! She uninstalled the app for text messages and reinstalled and it worked!!! Thank you so much Bailey for knowing what to do and relieving my stress from this whole ordeal!”
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“Broke my upper camera lens. Stopped and the associate fixed my phone on the spot with no charge. I will b back if needed. It was just the lens cover luckily! Very professional and great customer service ? Thanks!”