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“I had my dashboard light up including my Check Engine light pop up on my Subaru Forester. I asked Mike one of the workers there for help. He offered a Veri Scan Diagnostic code test. It took moments. I had my answers. He was very honest, kind and helpful. He offered to order the part and recommend me to see a certified mechanic. He explained the part and process. I highly recommend Mike and O’Reilly Auto Parts.”
“I ordered an AGM battery in size R51. Before ordering I was a little worried I might get a used one or run into some kind of issue, but the battery arrived absolutely brand-new. Shipping to California was super fast and the order was processed right away. This is the best price I’ve seen online for an AGM battery. Thank you for doing your job the way it should be done — really appreciate it.”
“I called batteries Plus for advice about my phone. I was having Bluetooth functionality issues that only suggested hardware issues. So when I spoke to Sean about my issues, he gave me excellent advice. I'm really really glad that I spoke to him before I did anything else. I've always had excellent experiences in that store, and that has always kept me going back to that location. I recommend this place highly for more than just batteries. Sean and the other staff are highly competent and will guide you to the best decisions for whatever you need.”
“These folks are awesome. I am traveling and a long way from home. I woke up this morning at my hotel to a dead truck battery, got a jump, and came straight here.
Interstate’s warranty is great as it is, so I knew going to be taken care of, but the staff here made a big difference. They were friendly, supportive, kind, and genuinely helpful.
When you are dealing with something unexpected on the road, that matters. I really appreciate how they handled everything.”
“Thank you to Jake. He really helped me. My wife was having contractions and our battery died. He quickly fixed it, and we were able to make it to the Hospital safely.”
“I was traveling from out of town when my car wouldn’t start, after have a gentleman jumped our Honda at the hotel I heading to an advance auto to have my battery tested and possible replaced only to find out that they wouldn’t do it. I then called and O Reilly at another location and was also told they only had one person and couldn’t do it until after noon. It was 7:45 in the morning so noon was a big ask and not going to help. I then proceeded to call the O Riley’s on Bluemound rd where Misty answered. I explained my Delma and she replied I will have a driver here in about 30 minutes if you want to head this way I will take care of you once I have another employee in the building. I understand policies are in place when employees are by themselves but Misty gave me options and went above and beyond to make sure we were taken care of and not stranded. We need more people like her that truly believe in helping people. We can not thank her enough. Truly a caring employee!!”
“Lacie, my knight in shining armor, absolutely saved me and my tarnished vehicle. With such a powerful mind, she manages to answer all my questions and even give me ideas on how to fix my car. Lovely individual, would come back again if in the area”
7:30AM - 9PM
1501 WI-164, Waukesha
Battery Stores
“Big Shout out to Terry. Thank you so much for helping me with my headlights. You are such a kind person. We need more men like you in this World. This man would not let me tip him. He was truly a blessing for me today.”
“The staff there Ken, Sonya, Dominque, and Tyler show great customer service. They were extremely helpful and very responsive! This is what customer service honestly looks like!”
“This team is amazing! I went in for help with a cell phone - they were able to strategize to help me retrieve data from my old device! Very knowledgeable, and professional! I will be back for any future cell repair needs!”
“(Translated by Google) I am very kind to those in the office and those in reciving/ there are so friendly people on the office and also in the reciving area(Original)Soy muy amable los de la oficina y los que de reciving/ there are so friendly people on the office and olso in the reciving area”
“I usually let the car dealership take care of everything but I needed a new headlight bulb asap. Ronald, the assistant manager, was super helpful, professional, and friendly. He quickly determined which bulbs I needed and replaced them just as fast. Based on this experience, I'll be thinking twice before automatically going to the dealership. Thank you, Ronald - you made my day!”
“I called to see if they had a battery in stock for my Mazda and the rep was super helpful by explaining the differences in girl math so I could understand LOL. I went to the store and JJ the same rep that answered the phone went above and beyond to assist me. Everyone in the store was professional and helping someone. I usually go to the Advance Auto down the street but will now start coming here. Thanks again JJ for a memorable experience and for resolving my issue !!!!!!”
“This is the best oreilys in the city. No matter what they make me laugh and make me wanna buy more just based off of how professional and knowledgeable they are on all the cars I've had. If you ain't coming here im sorry”
“Hannah provided great service.She changed my battery for me on my car.I had all these errors and was concerned.I wouldn't even make it to my next stop. Highly recommend.”
7:30AM - 9PM
N84w15740 Appleton Avenue, Menomonee Falls
Battery Stores
“They were really helpful. Took time to test my alternator. Not like a few places that said there tester wasn't working. As frustrating as when the ice cream machine is down.”
7:30AM - 8PM
5720 South 108th Street, Hales Corners
Battery Stores
“Chuck is awesome!! He changed the burned out headlight bulbs on my Kia and replaced a fuse I didn't know about which saved me $1000 due to a diagnostic error from the Kia dealership. I will definitely be returning to O'Reilly's for any future auto part needs. Great job Chuck keep up the good work and superb customer service skills!!”
“Excellent service and knowledge. This store is located in the Hispanic area. The Hispanic attendants were very knowledgeable, courteous, and service oriented! Kudos to them!”
“I made an online order and needed to exchange a front caliber for a rear. The manager Andrew at the time would not give me an even exchange and told me to call back to speak with the store manager. I called Misty the store manager the following day and she went above and beyond to help me. She listened to my situation, then returned my money and the difference because the rear caliber was cheaper. I appreciate hard working people like Misty who cares about their customers. As for Andrew, please do better. You can't work in customer service and just come to work to cash a check. Thank you again Misty!”
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“Went there to have the battery in my key fob tested. battery was dead, got a new one and a lifetime service plan all in about three minutes. Very friendly and professional.”