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8AM - 2:30PM
4560 N 124th St, Wauwatosa
Battery Stores
“The staff there Ken, Sonya, Dominque, and Tyler show great customer service. They were extremely helpful and very responsive! This is what customer service honestly looks like!”
“I ordered an AGM battery in size R51. Before ordering I was a little worried I might get a used one or run into some kind of issue, but the battery arrived absolutely brand-new. Shipping to California was super fast and the order was processed right away. This is the best price I’ve seen online for an AGM battery. Thank you for doing your job the way it should be done — really appreciate it.”
“I stopped in for the first time today. I had two motorcycle batteries that needed to be tested. I was just a walk-in; no appointment. The young man behind the counter (tall, reddish hair, very fair complexion, early 20s) was super friendly and helpful. He quickly tested my batteries, offered suggestions to help maintain the good one, and disposed of the bad one. Very helpful!”
“Very helpful! I needed a new battery for my daughter's electric bike and realized they do key fobs also. The gentleman marquan was great amd programmed the fob. The manager courtney was amazing! I was even able to get a coupon to get the cost down a little. They even have in house screen repair for phones!”
“John Corini at Grainger Milwaukee was extremely knowledgeable and helpful when I purchased my industrial shelving. He helped me carefully protect and load it on my trailer. Class act”
“Thank you to Jake. He really helped me. My wife was having contractions and our battery died. He quickly fixed it, and we were able to make it to the Hospital safely.”
“Vary professional at the Teutonia location the whole team was vary helpful, however Steve went above and beyond, my vehicle headlights was out on the driver side I mind they are not easy to pop in ,Steve took the time figured it out and installed my headlight vary satisfied customer I give them 5 ⭐️⭐️⭐️⭐️⭐️”
“I am writing to share my recent experience and to highly commend Dawn for her exceptional service.
I visited your store today feeling discouraged after dealing with a second dead battery. As an avid customer who regularly purchases a wide range of auto parts, l have always appreciated Dawn's dedication. She consistently takes the time to help me find exactly what I need while prioritizing my budget and goals.
I had not seen Dawn for several months, and my recent visits lacked the personal touch I had come to expect, leaving me with a diminished view of the brand. However, seeing her again today was a huge relief. She immediately made me feel supported, ensuring I was taken care of and that the job was done right.
It is because of employees like Dawn, who build genuine relationships and prioritize customer satisfaction, that l will continue to bring my business here. She made my day by doing what she does best: putting the customer first.
Thanks,
Kevin”
“I was traveling from out of town when my car wouldn’t start, after have a gentleman jumped our Honda at the hotel I heading to an advance auto to have my battery tested and possible replaced only to find out that they wouldn’t do it. I then called and O Reilly at another location and was also told they only had one person and couldn’t do it until after noon. It was 7:45 in the morning so noon was a big ask and not going to help. I then proceeded to call the O Riley’s on Bluemound rd where Misty answered. I explained my Delma and she replied I will have a driver here in about 30 minutes if you want to head this way I will take care of you once I have another employee in the building. I understand policies are in place when employees are by themselves but Misty gave me options and went above and beyond to make sure we were taken care of and not stranded. We need more people like her that truly believe in helping people. We can not thank her enough. Truly a caring employee!!”
“When in to get my battery tested , waiting for quite awhile not the nicest people , they said pop your hood so I did , waited , no one came out , went back inside, the guy was taking care of some one else, finally came out he treated me like I was stupd, he said the battery is dead but did not check it, I turned his back on me , so I went to battery plus much better people , tested it and did not need a battery , just need to clean off one terminal, that were great , O’Reilly in Brookfield the worst service ever if you don’t want to to your job you should not be working there what a couple of jerks”
“Malakay was so helpful in finding the right part and even gave us a quick weather report so we would know how much time we had to get the part in before the next downpour. Thanks!”
“Lacie, my knight in shining armor, absolutely saved me and my tarnished vehicle. With such a powerful mind, she manages to answer all my questions and even give me ideas on how to fix my car. Lovely individual, would come back again if in the area”
7:30AM - 5PM
N56W16665 Ridgewood Dr, Menomonee Falls
Battery Stores
“(Translated by Google) I am very kind to those in the office and those in reciving/ there are so friendly people on the office and also in the reciving area(Original)Soy muy amable los de la oficina y los que de reciving/ there are so friendly people on the office and olso in the reciving area”
“Michael is a great asset for the store, super friendly. Knowledgeable, great attitude
I went out of the store feeling I spent 300 buck in the equipment that full my needs”
“I usually let the car dealership take care of everything but I needed a new headlight bulb asap. Ronald, the assistant manager, was super helpful, professional, and friendly. He quickly determined which bulbs I needed and replaced them just as fast. Based on this experience, I'll be thinking twice before automatically going to the dealership. Thank you, Ronald - you made my day!”
“This is the best oreilys in the city. No matter what they make me laugh and make me wanna buy more just based off of how professional and knowledgeable they are on all the cars I've had. If you ain't coming here im sorry”
“I called to see if they had a battery in stock for my Mazda and the rep was super helpful by explaining the differences in girl math so I could understand LOL. I went to the store and JJ the same rep that answered the phone went above and beyond to assist me. Everyone in the store was professional and helping someone. I usually go to the Advance Auto down the street but will now start coming here. Thanks again JJ for a memorable experience and for resolving my issue !!!!!!”
7:30AM - 9PM
N84W15740 Appleton Ave, Menomonee Falls
Battery Stores
“I would like to take a moment to recognize the manager Shurn the store manger located in menomonee falls Wisconsin for the outstanding service I received. He was extremely professional, knowledgeable, and reassuring throughout my visit. He went above and beyond his job responsibilities to make sure I received the correct part, taking the time to double-check details and ensure everything was right. His dedication to customer service truly stood out and made my experience smooth and stress-free. He is a great asset to the store, and I truly appreciate the exceptional support he provided”
“I had a great experience at O’Reilly’s thanks to Lue and D. They were both helpful, patient, and professional. They helped me understand what was going on with my vehicle, explained the scan results clearly, and made the process feel way less stressful.
I really appreciated the customer service and the way they took their time instead of rushing me out. Great team, great energy, and very helpful. Thank you Lue and D!”
“Chris went above and beyond to help me with my Mercedes key and saved me a from having to go to the dealership. He was very patient and honest. Awesome customer service.”
“I could have found my battery for less somewhere else, but I'm very happy with my decision. The staff were extremely helpful and kind, installation took like ten minutes, and I'll definitely be back. Thanks!”
“Excellent service and knowledge. This store is located in the Hispanic area. The Hispanic attendants were very knowledgeable, courteous, and service oriented! Kudos to them!”
“Chuck is awesome!! He changed the burned out headlight bulbs on my Kia and replaced a fuse I didn't know about which saved me $1000 due to a diagnostic error from the Kia dealership. I will definitely be returning to O'Reilly's for any future auto part needs. Great job Chuck keep up the good work and superb customer service skills!!”
“One reason is that my son works there and he goes above and beyond… when he notice someone having a prob with their vehicle when he’s riding pass either on his way to work or when he gets off he always offer to help and refer them to get the parts they need from the oreilly he works at or other locations near their residence… I’ve witnessed him giving jumpstarts, putting on spare tires and checking fluids… oreilly is lucky to have him”
“I am from california and i rented a car to drive around wisconsin and illinois. I accidentally scratched the car so I tried my luck to ask someone from here to ask for help. ALEJANDRO helped a lot with picking the right product and giving me tips and advice what to do. The product that he recommended me worked wonders!! The scratched disappeared and I can't thank him enough for that! Thank you so much for the wonderful customer service!!”
“I made an online order and needed to exchange a front caliber for a rear. The manager Andrew at the time would not give me an even exchange and told me to call back to speak with the store manager. I called Misty the store manager the following day and she went above and beyond to help me. She listened to my situation, then returned my money and the difference because the rear caliber was cheaper. I appreciate hard working people like Misty who cares about their customers. As for Andrew, please do better. You can't work in customer service and just come to work to cash a check. Thank you again Misty!”
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“These folks are awesome. I am traveling and a long way from home. I woke up this morning at my hotel to a dead truck battery, got a jump, and came straight here.
Interstate’s warranty is great as it is, so I knew going to be taken care of, but the staff here made a big difference. They were friendly, supportive, kind, and genuinely helpful.
When you are dealing with something unexpected on the road, that matters. I really appreciate how they handled everything.”