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“They are on top of it. Had an issue I originally thought was due to a mail carrier error, it was not. They went above and beyond to help sort out what had happened.”
“Ive come to this location twice so far and each time I’m met with such positive energy and a welcoming, genuine smile. Ive gone to other locations that cause me nothing but stress and confusion which I dislike. The woman at the counter who helped me is SO informative and patient. She’s amazing and at this point I don’t plan to visit another location in Racine unless it’s the one on Main Street.”
“Mark is the nicest employee for USPS of all time. He knows his stuff too. It was his birthday and a nice older lady brought him in cupcakes and another gentleman stopped by to wish him a happy birthday….all while I was there!! What a good human.”
“My wife and I deal with the staff at this post office quite frequently and they have been nothing but friendly, helpful, and patient with both us and other customers. I just feel like the staff deserve a bit of recognition for consistently delivering great service!”
“Never met a harder working group! And always smiling too ...even through CrAzY Christmas season?! Thank God for UGPO I don't have to go to the big busy city office anymore. #blessed #thelittlethings”
“Always a good experience despite the sometimes longish lines. The friendly and knowledgeable staff are always doing their best to serve with a smile and offer 24 hour access to a computerized kiosk that you can buy postage from in the entryway of the West Racine Station.”
“I had to use this post office location to renew my passport, and they did an excellent job. Shelley, who helped me, knew exactly what she was doing, and she made the entire process smooth and stress-free. I have never had an issue with anyone at this post office location on top of the passport!”
“I always use the Oakcreek location for my packages. I had good experience all employees are good there specially the lady (manger) today I accidentally dropped of wrong package and I call usps for wrong package they help me right way. Even though it's my fault that I dropped of wrong package. That lady help us right away. Thank you USPS”
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“I needed to mail something while on a trip and I did not expect to be impressed by a random post office but here we are! I’m so sorry I did not see her name (my receipt says clerk 11) but she was the sweetest woman ? I wish I lived here just for the post office! :) thanks so much for your help”