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“Service here has been outstanding over the years. I’ve had no issues or complaints. Employees at this location always make sure to go the extra mile to satisfy your personal and business needs. Give them a try and I guarantee you will not be disappointed. The owners of this UPS Store are honestly what make the experience stand out. They are professional, hardworking, and genuinely care about both their customers and employees. Even during busy times, they stay patient, helpful, and organized, which makes a huge difference. What I appreciate most is that they treat people with respect and make the store feel welcoming instead of rushed or impersonal. You can tell they take pride in running the business well and keeping things efficient despite how demanding shipping and Amazon return traffic can get. In a franchise business where experiences can vary a lot, these owners set a very high standard. Their leadership and customer service are the reason I continue coming back and recommending this location to others.”
“This is my local UPS store. I visit frequently and always have a great experience. Staff is efficient and no matter how long the lines are, I’m in and out at a reasonable time.”
“Joe, Haley & Chris!!! They run an absolutely top notch facility in West Allis!! Always welcoming, always helpful. Your dedication and hard work do not go unnoticed or unappreciated.”
“I stopped in to find out about your printing and design services. Josh was very knowledgeable, patient, and very pleasant. I have used your store for shipping and packing, previously. Every single time I leave your store, I am pleased with the level of customer service. Josh was no exception! In our new world of high tech, it is so important to have great customer service! Thank you!!!”
“I'm not a computer person or doing anything on a computer. I am a person person. I like talking to people. BUT the Estes process of getting a quote, processing the BOL and scheduling a pick up online was a very easy process. If i can do it, anyone can! Thank you Estes.”
8AM - 7:30PM
305 E Mahn Ct Ste 400, Oak Creek
Shipping Centers
“I came here to collect my 75 kg (about 165 lbs) package from my cousin that was shipped from Indo. Bring your ID then signature. You need to ring the bell at the front desk to have someone come get you. After that, you pay the customs border tax, and then everything goes l smoothly as I receive the package.”
“My company has purchased pelican cases from Pak-Rite multiple times to ship our avionics demos to various trade shows and customer demonstrations. The process is efficient. We place an online order and select in-store pickup. A store employee then contacts us to confirm the sale and the date and time of pickup. We've shipped our demos without pelican cases a few times, and we always end up ordering more. The cases not only protect the delicate equipment, but they make transportation--whether through an airport or to a FedEx office---a breeze.”
“Picked up a rear door for my brother's car. So well packed and boxed. To it's own pallet great employee's at transfer station clean and organized yard. Clean trucks. Well done guy's”
“I run a wedding floral business from my home, and I somehow missed delivery for one of my Monday morning fresh flower deliveries. I panicked not knowing if I'd have to wait until the next day for redelivery, if they'd all be dead by then, etc. as I've never missed one before! I tried calling FedEx but everything is run by robots these days. So I drove to this location to get help figuring out how I could get my flowers the fastest. The employee at the counter was incredibly kind and helpful. I believe her name was Pam. She took my number and said she'd get in contact with the driver to try to get them redelivered today. She called me back within a couple hours to say my flowers would be delivered within the next hour and they were. I am so grateful for her kindness and help today!!!”
“I had multiple boxes I was shipping and needed extra help with a few things. Mike and Steve at the Oak Creek Fed Ex location went above and beyond with customer service to make things easier for me. I really appreciated them going the extra mile and wanted to give them a shout out!”
“Just about the only FedEx that’s open in the area on Sunday. I’ve had bad experiences with FedEx ship sites in my area. I’m really glad I came here on Sunday and avoided all the stress thank you to the gentleman that helped me today now I have one less thing to worry about. Thank you, sir.”
“I was only there to shovel the sidewalks I am the maintenance man for the sidewalks the place is clean the office ladies are exceptional always smiling even on a snow-filled day glad to have them working hard for us”
Open 24 hours
16555 W Rogers Dr, New Berlin
Shipping Centers
“I sold a few things on EBay recently. So I stopped into this location because it was the closest FedEx near me. I was helped right away and everything went easier than I expected. 10/10 service !”
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“Do fellows did a very nice job. They put the package exactly where I asked them to put it. They were very pleasant and they seemed to know what they were doing. Thank you, Merle.”